Developer Forum

Hi Sorry this is a bit longer then most.

I am looking at a computer for a friend and frankly I have no idea what is
causing the problem. Fonts in Outlook Express and Internet Explorer
Favorites and certain websites the i's and L's in words are red in colour all
the other letters are normal black. When I type in Microsoft Word, the
lettering is fine just anything to do with Outlook Express and Internet
Explorer 6.

This computer has Windows XP Pro with a CRT monitor. The owner ran the
Clear Type Tuning program with a Crt monitor it was after running the program
that the letters changed color. The Clear Type tuning was turned off letters
still show red. Clear Type Tuning was removed Still the same. I checked all
the settings pertaining to fonts and they have not changed and are still the
same as before she ran the program. She saw on several forums that people
had used the Clear Type Tuning with a CRT and found improvement, although
Microsoft recommends not doing it.

I use a Benq 19 inch LED with the Clear Type Tuning. Works great, I thought
I would try to duplicate her problem. I hooked up my old 17 inch CRT ran the
program it didn't do much and did not cause the red i's and L's so I could
not duplicate it.

Has anyone had this problem, if so is their a remedy other then an XP repair
or re-install. I also ran a sfc /scannow for corruptions none were found. I
also took out the driver for her Nvidia GeForce video card and reinstalled an
updated one no change.

Anyone have any ideas open to everything and all except the obvious an XP
re-install.

Try to find out when this occurred.. Then look at the restore calendar
and see if there is a restore point prior to that date.. Do a restore..

Start/All Programs/Accessories/System Tools/Restore




| Hi Sorry this is a bit longer then most.
|
| I am looking at a computer for a friend and frankly I have no idea what is
| causing the problem. Fonts in Outlook Express and Internet Explorer
| Favorites and certain websites the i's and L's in words are red in colour
all
| the other letters are normal black. When I type in Microsoft Word, the
| lettering is fine just anything to do with Outlook Express and Internet
| Explorer 6.
|
| This computer has Windows XP Pro with a CRT monitor. The owner ran the
| Clear Type Tuning program with a Crt monitor it was after running the
program
| that the letters changed color. The Clear Type tuning was turned off
letters
| still show red. Clear Type Tuning was removed Still the same. I checked
all
| the settings pertaining to fonts and they have not changed and are still
the
| same as before she ran the program. She saw on several forums that people
| had used the Clear Type Tuning with a CRT and found improvement, although
| Microsoft recommends not doing it.
|
| I use a Benq 19 inch LED with the Clear Type Tuning. Works great, I
thought
| I would try to duplicate her problem. I hooked up my old 17 inch CRT ran
the
| program it didn't do much and did not cause the red i's and L's so I could
| not duplicate it.
|
| Has anyone had this problem, if so is their a remedy other then an XP
repair
| or re-install. I also ran a sfc /scannow for corruptions none were found.
I
| also took out the driver for her Nvidia GeForce video card and reinstalled
an
| updated one no change.
|
| Anyone have any ideas open to everything and all except the obvious an XP
| re-install.

Hi JR
Sorry that was one of the first things that I thought of and forgot to
mention it here. She has system restore disabled or it was never enabled.
Anyhow not an option but thanks a million for replying.

| Hi Sorry this is a bit longer then most.
|
| I am looking at a computer for a friend and frankly I have no idea
what is
| causing the problem. Fonts in Outlook Express and Internet Explorer
| Favorites and certain websites the i's and L's in words are red in
colour
| all the other letters are normal black. When I type in Microsoft
Word,
| the lettering is fine just anything to do with Outlook Express and
| Internet Explorer 6.
|
| This computer has Windows XP Pro with a CRT monitor. <snip>|
| Anyone have any ideas open to everything and all except the obvious an
XP
| re-install.

I have had this 'condition' after purchasing a new Samsung LCD (915N)
which has 6bit rather than the 8bit. I heard that this could effect
text. BUT...I have come to the conclusion that it is the gamma setting
and colour calibration. With much fiddling around retuning and adjuting
the gamma with a freeware download called Quick Gamma this red tone
(which I refer to as Maroon) has lessened. The worst font to display it
was Comic Sans (which I was accustomed to using all the time. Arial did
not display that feature)
If you haven't tried adjusting the gamma and fine tuning the colour
gamma it might be worth a try. After all the fiddling I have done it
would be worth having one of the hardware things that pick up the gamma
and colour tone. One product is called Spyder.
This condition for me has been only in plain text or in the e-mail. It
did not show up on web pages or in word documents or rtf text editors
like Treepad. I did the Clear type Microsoft adjustment thing also which
had no effect. I updated the Nvidia drivers also. I changed to navy font
in the Windows appearance properties to lessen the contrast.
The type of lighting in the room would emphasis or deemphasize..
Initially, in daylight it wasn't so obvious and now I figure I have the
gamma set fairly close for there is minimal maroon glow on capitals as I
type this. Its still there but not so obviously. For sure, it was
vertical text letters and especially in capitals but not all font types.
It was heartening to read your complaint although its on a CRT because I
was beginning to think it was only my monitor <lol>
Rose

Thanks Rose for your reply I will give it a try and see if it helps at all.

phantm