If I understand correctly you mean to say that the SSL client authentication
certificate used to access a web server does not seem to work after
Can you perform the steps in the KB article below for schannel logging on
the web server to determine the reasons for the failure to authenticate the
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have them approved or denied, then installed via the the web. We use this
for client validation when the user logs in.
their certificate would not work -- after choosing the cert from the pop-up
window (on IE 5.5 or above), they would get a "Page Cannot be Displayed"
error. Making a new request for a new cert and installing it seemed to
alleviate this problem.
Service Pack 1. The cert I had before I installed the new service pack
caused the error after the install.
I did notice this KB article: http://www.yqcomputer.com/
had installed the q811383.exe on my machine. After the SP1 install I do see
the Q811383 in the list of "Update Versions". My IE version num is