Pop3 connection manager failing to check mailboxes

Pop3 connection manager failing to check mailboxes

Post by c3RldmUgdH » Wed, 06 Apr 2005 22:25:05


jan 1, I went live with a new exchange server. I checked my old pop3 mail
boxes with the pop3 connection manager and diverted the mail to the correct
exchange box. Until we decide to phase out those old email addresses.

March 22, the old mail stopped being delivered to our exchange boxes.

I called my IP of the pop3 boxes, no settings have changed. I setup outlook
express to check one of the boxes from the sbs and it worked fine. Something
has happened on my sbs That prevents that mail from being delivered. I don't
have any Idea where to start
 
 
 

Pop3 connection manager failing to check mailboxes

Post by S2V2aW5 » Thu, 07 Apr 2005 03:37:10

edWhen you check with Outlook directly was all the mail up there, or just
recent ie last 15 minutes, assuming the connector is checking every 15
minutes.

Look into exchange Ques, "Messages Pending Submission".

Anything there ??

 
 
 

Pop3 connection manager failing to check mailboxes

Post by v-crina » Thu, 07 Apr 2005 20:44:32

i Steve,

Thank you for posting in SBS newsgroup.

Because you can receive E-mail by using Outlook Express, we may check POP3
Connector as following:

1. Check if POP3 connector has downloaded the message successfully, to do
it as following:

1) Expand Advanced Management | Exchange server | Servers | Server Name |
Queues
2) Click Queue.
3) In right pane, select the option and then click Find Messages to check.

2. If POP3 Connector does not successfully download the message, we may set
Maximum POP3 Connector log. To do it, follow these steps:

1) Click Start, point to Programs, point to Microsoft Exchange, and then
click System Manager.
2) In the left pane, expand the Connectors node.
3) Right-click "Connector for POP3 Mailboxes", and then click Properties.
4) In the "Connector for POP3 Mailboxes Properties" dialog box, click
Diagnostic Logging.
5) Verify that the "Enable event logging on the services" check box is
selected.
6) Under the Services box, click Delivery Service, and under Logging Level
click Maximum.
7) Click OK to apply changes.
8) Close the System Manager console.
9) Click Start, point to Programs, point to Administrative Tools, and then
click Services.
10) In the left pane, right-click "Microsoft Connector for POP3", and then
click Restart. After the service restarts, close the Services Management
console.

3. If POP3 Connector successfully downloads the message, we may try the
following:

1) This issue can occur if the POP3 Event Sink is not correct registered.
To resolve the issue, go to the C:\Program Files\Microsoft Windows Small
Business Server\Networking\POP3 folder and double click to run IMBReg.exe.
Then restart the service and check if everything is OK.
2) If you configure Globale Mailbox in POP3 Connector for all the internal
users, you should make sure the users' primary email domain matches the
Internet domain that the POP3 Mailbox is using. For example, if the POP3
mailboxes hosted at the ISP side are suing XXXX@XXXXX.COM email
addresses, you should make sure the users are also use
XXXX@XXXXX.COM as their primary addresses. If the users are using
XXXX@XXXXX.COM as their email addresses, you should add
@publicdomain.com in the Default Recipient Policy. To do so, please take a
look at the following KB article which also applies to SBS 2003:

325464 The POP3 Connector May Not Deliver Mail to Users
http://support.microsoft.com/?id=325464

3) This issue can also occur if the Incoming Mail or Failed Mail folders
are corrupted. You should probably see the event 1046 or 1048. To resolve
the issue, perform the following steps:

a. Stop the Microsoft Connector for POP3 Mailboxes Service.
b. Rename "C:\Program Files\Microsoft Windows Small Business
Server\Networking\POP3\Incoming Mail" to "C:\Program Files\Microsoft
Windows Small Business Server\Networking\POP3\Incoming Mail.old".
c. Rename "C:\Program Files\Microsoft Windows Small Business
Server\Networking\POP3\Failed Mail" to "C:\Program Files\Microsoft Windows
Small Business Server\Networking\POP3\Failed Mail.old".
d. Create a new "Incoming Mail" and "Failed Mail" folders in the C:\Program
Files\Microsoft Windows Small Business Server\Networking\POP3\ directory.
e. Double Click imbreg.exe in the "C:\Program Files\Microsoft Windows Small
Business Server\Networking\POP3" directory. Then check if everything is OK.

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