his is a multi-part message in MIME format.
Assuming she can ping the remote desktop, it could be the MTU issue. this links may help,
Can't access RDC over VPN I would check the MTU first. Or check this link: vpn drop connection ... Then he can use RDC over VPN. Related Topics. How to change MTU ... ...
vpn drop connection The both offices can browse over the VPN without problem. ... VPN client to the Server. Resolution: modify the MTU. Related Topics. How to modify the MTU ...
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Alan" < XXXX@XXXXX.COM > wrote in message news: XXXX@XXXXX.COM ...
I am having trouble with a specific remote user not being able to
establish an RDP connection through a VPN.
Our remote users connect to our server using the VPN, and then run a
Remote Desktop session (or TS session as appropriate) and this works
fine. However, I have one user who has just gone on maternity leave
who needs to be able to do this, and we are having problems.
The VPN connection works fine, and I can see her client connected via
VPN in the ISA Server Management console, Monitoring tab). However,
when she tries to initate the RDP connection it fails every time.
She is running WinXP SP2 (Home edition), and we are running SBS 2003
Premium / ISA Server 2004. I have other people also connecting using
the same setup and it is all fine for them. Could it be something
about her broadband router? If the VPN (tunnel?) is established,
shouldn't everything else work find automatically through that tunnel?
I have pasted the output from her PC from an "IPConfig / All" command
Thanks for any ideas you may have!
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Windows IP Configuration
Host Name . . . . . . . . . . . . : FamilyPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Physical Address. . . . . . . . . : [Mac Address Removed for
Posting to Usenet]
Dhcp Enabled. . . . . . . . . . . : Yes