Using Shared Fax on a second Server 2003 as a client

Using Shared Fax on a second Server 2003 as a client

Post by TXVycmF5IF » Wed, 29 Apr 2009 03:08:01


Hi,

I have a configuration where I have a shared fax on a Server 2003 SBS,
shared as "\\server\shared-fax". From all my client workstations, when I add
the shared fax, the fax client software is installed (Fax Console, etc) and
faxes send normally.

The problem is a second Server 2003 installation (a domain member), called
\\ACCOUNTING, running a accounting package where faxes are sent via the
accounting software. When a user wants to send a fax, the accounting software
stores the outbound fax in a SQL table. A process monitors that database,
polling every 2 minutes, a when a fax record appears, the fax is sent.

For this to work, I need to install the "Fax Client" software on the second
Server 2003. However, when I add the fax from the first server, the fax
server software is installed, including Fax Services Manager, and the
ACCOUNTING server now wants to function as a Fax Server. Since there is no
modem installed, Microsoft Fax generates an event log error and outbound
faxes do not work.

How do I force this second Server 2003 to function as a Fax Client and not a
Fax Server? Do I uninstall Fax Services Manager or do I somehow configure Fax
Services Manager to use a remote modem?

Unfortunately, using Fax Services from the workstation is not an option. The
outbound faxes must flow through the accounting server to pick up the client
fax number and other attachments that are included with the fax.

Thanks,
Murray
 
 
 

Using Shared Fax on a second Server 2003 as a client

Post by Cris Hanna » Wed, 29 Apr 2009 03:14:05

his is a multi-part message in MIME format.


so why not install a fax modem on the second server and let it do it's own thing?

--
Cris Hanna [SBS - MVP]
Co-Contributor, Windows Small Business Server 2008 Unleashed
http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1
Owner, CPU Services, Belleville, IL
A Microsoft Registered Partner
------------------------------------
MVPs do not work for Microsoft
Please do not submit questions directly to me.


"Murray S" <Murray XXXX@XXXXX.COM > wrote in message news: XXXX@XXXXX.COM ...
Hi,

I have a configuration where I have a shared fax on a Server 2003 SBS,
shared as "\\server\shared-fax". From all my client workstations, when I add
the shared fax, the fax client software is installed (Fax Console, etc) and
faxes send normally.

The problem is a second Server 2003 installation (a domain member), called
\\ACCOUNTING, running a accounting package where faxes are sent via the
accounting software. When a user wants to send a fax, the accounting software
stores the outbound fax in a SQL table. A process monitors that database,
polling every 2 minutes, a when a fax record appears, the fax is sent.

For this to work, I need to install the "Fax Client" software on the second
Server 2003. However, when I add the fax from the first server, the fax
server software is installed, including Fax Services Manager, and the
ACCOUNTING server now wants to function as a Fax Server. Since there is no
modem installed, Microsoft Fax generates an event log error and outbound
faxes do not work.

How do I force this second Server 2003 to function as a Fax Client and not a
Fax Server? Do I uninstall Fax Services Manager or do I somehow configure Fax
Services Manager to use a remote modem?

Unfortunately, using Fax Services from the workstation is not an option. The
outbound faxes must flow through the accounting server to pick up the client
fax number and other attachments that are included with the fax.

Thanks,
Murray
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content=text/html;charset=utf-8 http-equiv=Content-Type>
<META name=GENERATOR content="MSHTML 8.00.7068.0"></HEAD>
<BODY style="PADDING-LEFT: 10px; PADDING-RIGHT: 10px; PADDING-TOP: 15px"
id=MailContainerBody leftMargin=0 topMargin=0 CanvasTabStop="true"
name="Compose message area">
<DIV><FONT face=Calibri>so why not install a fax modem on the second server and
let it do it's own thing?</FONT></DIV>
<DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Contributor, Windows Small Business
Server 2008 Unleashed<BR><A
href="http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1">http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1</A><BR>Owner,
CPU Services, Belleville, IL<BR>A Microsoft Registered
Partner<BR>------------------------------------<BR>MVPs do not work for
Microsoft<BR>Please do not submit questions directly to me.</DIV>
<DIV> </DIV>
<DIV> </DIV>
<BLOCKQU
 
 
 

Using Shared Fax on a second Server 2003 as a client

Post by TXVycmF5IF » Wed, 29 Apr 2009 03:35:02

We have thought of installing fax/modem on ACCOUNTING server but the
downsides are we would need to add an additional fax line or install some
sort of line blocker hardware (to ensure two fax devices are not attempting
to use same line at same time).

- Second fax line is $200+ to install plus $60 per month.
- Line blocker hardware is $400+ (must function with Toshiba phone system).

So fixing in software, if possible, seems to be the most economical.

Thanks,
Murray
 
 
 

Using Shared Fax on a second Server 2003 as a client

Post by guzzifran » Fri, 01 May 2009 02:20:37

ne of my sites does this, both modems are set to wait for dial tone so if
the line is busy from the 'other' server it waits. Two modems one line. The
only issue is total volume of faxes but it should equal what you were going
to send over the one modem anyway.


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Using Shared Fax on a second Server 2003 as a client

Post by SuperGumby » Fri, 01 May 2009 07:32:59

hat $400 (is that US$?) for a switch sounds a bit high, compare
http://www.otq.com.au/lsprice.htm#fax

Also, modems come in various flavours. One variation being whether any
additional line port be 'parallel' or 'switched'. eg. I have an older
Microcom DeskPorte connected to the LoungeAN SBS. Two telephone connectors
on the back are clearly marked 'line' vs 'phone'. When the modem takes the
line it actually disconnects the 'phone' port so that any device 'cascaded'
off this _cannot_ interfere with comms. Cascading multiple modems on a
single line is simple in such case.

Of course, most 'el cheapo' modems will not have such 'switched' ports, but
then they're probably not going to work well anyway.

--
SBS remote support services. (Fees apply)
mickm at mickmalloy dot dyndns dot org
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