OWA fails; companyweb fails; CEICW Fails SBS 2003 Premium

OWA fails; companyweb fails; CEICW Fails SBS 2003 Premium

Post by davi » Sun, 11 Sep 2005 01:50:58


Please help!!!

Brief Background:
SBS 2003 Premium (2 nics, no router - only sbs Nat) running ideally for
2 years. No problems whatsoever. Processor Fan failed in server,
server bouncing up and down - all kinds of corruption (exchange, Active
Directory, ISA) occured. Used Microsoft Support Incident to fix much
of the corruption but he refuesed to address one more outage without
another incident. with the support engineer, we used command line
utils to fix echange and AD - restored a few corrupted files that
stopped ISA from functioning. He won't support this last outage
without an additional incident. I don't wnat to pay for an
additional incident - please help!

Problem:
Although there are no errors in the eventlog, all IIS services are not
accesible - OWA, sharepoint, my Trend Micro Officescan web console -
none are acccessible. IE, running ont he server says that companyweb
can't be reached because of DNS or other problem. Hitting
mail.xxxxxxx.xxx/remote from outside the domain says 403 forbidden by
ISA. When I run CEICW ( I thought problem might be fixed if i Just
reran this) - the Network and Firewall components failed.

Any Ideas? None of my IP's changed - DNS1 and 2 identical - all other
services are fine - exchange, ad,vpn, backup - clean eventlogs too. I
go into IIS - all is running fine. when I browse to my internal IP -
I do get the website that gives me links to companyweb etc - but that
is not accessible.

I must have some DNS/firewall thing happening here - any ideas?

Thanks,

David Fields
 
 
 

OWA fails; companyweb fails; CEICW Fails SBS 2003 Premium

Post by Russ Grove » Sun, 11 Sep 2005 05:46:17

Why is it failing again? if it was supposed fixed?

Depending on how much time you have in it and how much time you may have in
the future
does a re install sound like a viable option?
Because if it's totally screwed no sense trying to save a dead horse
you may be better off taking a weekend and installing from scratch.

How many users do you have.

My point is, even if you fix this, do you believe this will be the last fix
needed?

Need to calculate Time Fixing and fixing and fixing vs Time Install from
Scratch... (Just my 2 cents)

--
Russ Grover
Small Business IT Support
Portland\Beaverton OR USA
Email: Sales at SmallBusinessITSupport.com
Website: www.SmallBusinessITSupport.com

 
 
 

OWA fails; companyweb fails; CEICW Fails SBS 2003 Premium

Post by Russ Grove » Sun, 11 Sep 2005 05:47:49

Have you tried Reinstalling Sharepoint services?

but honestly it sounds messed up..... Sorry :(

--
Russ Grover
Small Business IT Support
Portland\Beaverton OR USA
Email: Sales at SmallBusinessITSupport.com
Website: www.SmallBusinessITSupport.com
 
 
 

OWA fails; companyweb fails; CEICW Fails SBS 2003 Premium

Post by Cris Hanna » Mon, 12 Sep 2005 04:00:24

his is a multi-part message in MIME format.


I would probably call back on the incident and ask to speak to a supervisor. This sounds like an IIS issue, not ISA
I'm guessing that if you push the issue through a supervisor you will get this resolved

--
Cris Hanna [SBS-MVP]
-------------------------------------------------
Please do not email me directly for assistance. Reply only in the Newsgroups for the benefit of everyone
< XXXX@XXXXX.COM > wrote in message news: XXXX@XXXXX.COM ...
Please help!!!

Brief Background:
SBS 2003 Premium (2 nics, no router - only sbs Nat) running ideally for
2 years. No problems whatsoever. Processor Fan failed in server,
server bouncing up and down - all kinds of corruption (exchange, Active
Directory, ISA) occured. Used Microsoft Support Incident to fix much
of the corruption but he refuesed to address one more outage without
another incident. with the support engineer, we used command line
utils to fix echange and AD - restored a few corrupted files that
stopped ISA from functioning. He won't support this last outage
without an additional incident. I don't wnat to pay for an
additional incident - please help!

Problem:
Although there are no errors in the eventlog, all IIS services are not
accesible - OWA, sharepoint, my Trend Micro Officescan web console -
none are acccessible. IE, running ont he server says that companyweb
can't be reached because of DNS or other problem. Hitting
mail.xxxxxxx.xxx/remote from outside the domain says 403 forbidden by
ISA. When I run CEICW ( I thought problem might be fixed if i Just
reran this) - the Network and Firewall components failed.

Any Ideas? None of my IP's changed - DNS1 and 2 identical - all other
services are fine - exchange, ad,vpn, backup - clean eventlogs too. I
go into IIS - all is running fine. when I browse to my internal IP -
I do get the website that gives me links to companyweb etc - but that
is not accessible.

I must have some DNS/firewall thing happening here - any ideas?

Thanks,

David Fields

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2900.2722" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT face=Arial size=2>I would probably call back on the incident and ask
to speak to a supervisor.   This sounds like an IIS issue, not
ISA</FONT></DIV>
<DIV><FONT face=Arial size=2>I'm guessing that if you push the issue through a
supervisor you will get this resolved</FONT></DIV>
<DIV><BR>-- <BR>Cris Hanna
[SBS-MVP]<BR>-------------------------------------------------<BR>Please do not
email me directly for assistance.  Reply only in the Newsgroups for the
benefit of everyone</DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV><<A href="mailto: XXXX@XXXXX.COM "> XXXX@XXXXX.COM </A>> wrote
in message <A
href="news: XXXX@XXXXX.COM ">news: XXXX@XXXXX.COM </A>...</DIV>Please
help!!!<BR><BR>Brief Background:<BR>SBS 2003 Premium (2 nics