Windows XP Service Pack 1?
For possible suggestions you can post on the Windows XP newsgroup:
I recommend creating a support case to help us gather the necessary
information to diagnose the problem.
Select the "Contact Microsoft" link and a new web page will load. If you'd
like to submit a request for support using your phone, then click on the
"Phone Numbers, Support Options and Pricing" link for phone number
information. If you'd like to submit a support request over the Internet,
then click on the "Submit a Request for Online Help" link.
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