The toolbars and menu options (gray area) are missing
when I open Windows XP Explorer. (This has been the same
for months...maybe a year)
The top line(blue) displays the drive letter such as C:\
The drive contents display correctly in both the right
and left panes.
What I've done..
I've searched XP and MS Help and found no help.
I looked at Folder options, File types, no help found
I just called Microsoft and there is a 40 minute
wait!..so I cancelled the call. very poor help
Thanks for your help,
P.S This is my first time using newgroups.
Any advice is welcome!
You didn't miss anything. It's damaged/missing registry keys that cause the
toolbars and menus to go missing. Luckily Doug came up with a fix that
doesn't involve reinstalling the entire operating system. I'm glad to hear
that your windows are all fixed up now.