MSN Explorer Organize Favorites is Broken

MSN Explorer Organize Favorites is Broken

Post by ron » Sat, 01 Jan 2005 09:29:42


A few months ago, my several years worth of favorites
disappeared under MSN Explorer favorites. This happens
on any computer I use when I sign in with my
username/password. MS tech support at first suggested
several fixes all of which were to be done with my local
laptop. None of their fixes worked over approximately a
2-week period. They escalated the problem and I have not
heard back from MS since.

I believe the error *must* be on their servers but I
never was able to convince them of that.

Over the past few months, I have begun to add new
favorites to MSN Explorer and my list now fills the
page. When I attempt to *organize*, the screen goes off
to la-la land and never comes out of organize. This is
the same problem I had and reported to MS.

What can I do?

I really wish I could recover my old favorites as I took
years to build that list.

BTW, when I use favorites under IE, all things work as
they are supposed to do. The only problem is that I
never used favorites under IE before so the favorites
list was only under MSN Explorer.

Also, when my wife signs on using my computer or actually
any computer, her MSN Explorer favorites continues to
work just fine.

Groan.

Thanks in advance!

Ron
 
 
 

MSN Explorer Organize Favorites is Broken

Post by QW5kcmV3IE » Sat, 01 Jan 2005 11:25:05


Thats why one should have a back-up of system and/or personal files
on a cd,had you ran the file-transfer-wizard then copied only personal files,
you wouldnt have the problem.

 
 
 

MSN Explorer Organize Favorites is Broken

Post by ron » Sun, 02 Jan 2005 06:30:56

no kidding! yes, iw wish i knew about saving the
favorites *but* how do i now get so that i *can* do
organize???

what solution do you have for me?

ron

personal files
copied only personal files,

happens
local
a
not
off
is
took
actually
 
 
 

MSN Explorer Organize Favorites is Broken

Post by ron » Mon, 03 Jan 2005 14:39:20

what can I do to get organize to work? it goes off and
never comes back.
 
 
 

MSN Explorer Organize Favorites is Broken

Post by Kell » Mon, 03 Jan 2005 16:23:04

http://www.yqcomputer.com/ +Explorer+Support

--
Happy New Year,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.yqcomputer.com/