No Desktop Icons, Start Menus, Quick Menus

No Desktop Icons, Start Menus, Quick Menus

Post by MURQSV » Fri, 25 Sep 2009 03:49:01


After login, Window XP shows only background picture and no desktop icons, no
start menu, no quick menus just blank background picture. Cursor is visible.
Right click is not avail.

Here are things I've tried so far.

1. Restart in Safe Mode : same problem, black background picture with safe
mode logo in four corners. No icons, no start menu.

2. Alt+Ctrl+Delte to bring up the Task Manger: I typed "Explorer.exe" but
pop-up said "Windows cannot find 'explorer.exe' Make sure.... blah blah"

3. Insert original XP CD: tried to repair - it crash to blue screen.

4. run chkdsk: after 3% scan - crash

I can see this computer from other network computer. But I can't access any
of the files or folders. This is just crazy.

Anyone can help me please?

I thank you in advance.
 
 
 

No Desktop Icons, Start Menus, Quick Menus

Post by Kell » Fri, 25 Sep 2009 03:57:54

Hi,

This generally has to do with display drivers. If you have recently done so
or ran the MS updates to do so, try a rollback via the Device Manager. If
this is not the case, use Ctrl/Alt/Delete and end process on Explorer.exe if
it is listed and either way, then go to File/New Task (Run) and type in:
Explorer.exe.

Explorer.exe repeatedly quits unexpectedly in Windows XP
http://www.yqcomputer.com/

If still nothing:

Restore Taskbar and Desktop to Default Functionality (Line 164)
http://www.yqcomputer.com/

To use the VBS Files: Download .vbs file and save it to your hard drive (you
may want to right click and use Save Target As). Double click the vbs
file. You will be prompted when the script is done.

NOTE: If your anti-virus software warns you of a "malicious" script, this
is normal if you have "Script Safe" or similar technology enabled. These
scripts are not malicious, but they do make changes to the System Registry.

Added info and help:

Taskbar Repair Tool Plus!
http://www.yqcomputer.com/ !.htm

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.yqcomputer.com/ !.htm

 
 
 

No Desktop Icons, Start Menus, Quick Menus

Post by MURQSV » Fri, 25 Sep 2009 04:34:01

Kelly,

Explorer.exe is not running. Ctrl/Alt/Delete and new process "Explorer.exe"
is not working either.

After running your script, 'Restore Taskbar and Desktop", I get this new
error message... "logonui.exe error"

I've tried to run malware removal and anti-virus software but it quits after
few scan.

Is this caused by virus or something?
 
 
 

No Desktop Icons, Start Menus, Quick Menus

Post by Elmo » Fri, 25 Sep 2009 05:00:10


If so, burn BitDefender, or another program listed at the link below, to
a CD (using a working machine) and test the infected machine with it.
BitDefender also has a Rootkit checker on the Linux Desktop; run it if
you think that's the problem:

http://www.yqcomputer.com/

Download the executable rather than the .iso image, if one is
available.. it prompts you to insert a CD and burns the file, no problem.

Also run these:

Malwarebytes Corporation
http://www.yqcomputer.com/

SuperAntispyware
http://www.yqcomputer.com/

--
Joe =o)
 
 
 

No Desktop Icons, Start Menus, Quick Menus

Post by Bob » Fri, 25 Sep 2009 05:47:18

Run System Restore to a time before the problem started.
 
 
 

No Desktop Icons, Start Menus, Quick Menus

Post by YmV0aGFueT » Fri, 25 Sep 2009 12:34:04


I am having the same problem with my computer. I can't find how to get to
system restore or my control panel through task manager.
 
 
 

No Desktop Icons, Start Menus, Quick Menus

Post by Shenan Sta » Fri, 25 Sep 2009 13:08:40


Now is a great time to point you to one of the easiest ways to find
information on problems you may be having and solutions others have found:

Search using Google!
http://www.yqcomputer.com/
(How-to: http://www.yqcomputer.com/ )

Example:
how to get to "system restore" in "Windows XP"
http://www.yqcomputer.com/ +to+get+to+%22system+restore%22+in+%22Windows+XP%22

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.yqcomputer.com/ ~esr/faqs/smart-questions.html
 
 
 

No Desktop Icons, Start Menus, Quick Menus

Post by Paul » Fri, 25 Sep 2009 14:23:37


When I run System Restore from Start:Programs:Accessories:System Tools,
and look in Task Manager, the program name is "rstrui.exe". When
I look for the location of that, I get

C:\WINDOWS\system32\Restore\rstrui.exe
C:\WINDOWS\system32\dllcache\rstrui.exe (backup copy)

I can run that first one from Task Manager (use the whole path).

Paul
 
 
 

No Desktop Icons, Start Menus, Quick Menus

Post by Bob » Fri, 25 Sep 2009 14:49:56

Another option is to run rstrui from a command prompt.
 
 
 

No Desktop Icons, Start Menus, Quick Menus

Post by » Fri, 25 Sep 2009 19:53:01


1DPIX;1602082 Wrote:

I suggest you put an effective antivirus on that computer after you
manage to enter safe mode and get rid of the virus. You could also call
Bitdefender support, maybe they can help you access your computer
again.


--
jonnas_tan
 
 
 

No Desktop Icons, Start Menus, Quick Menus

Post by Paul » Fri, 25 Sep 2009 21:01:02


Give this script a try; FixShell, download it here:

http://www.yqcomputer.com/

--
Paul's XP and Vista Tweaks
--------------------------------------------
www.paulsxp.com
--------------------------------------------
www.paulsxp.com/forum
-------------------------------------------
 
 
 

No Desktop Icons, Start Menus, Quick Menus

Post by VmlyZ2lsaW » Mon, 28 Sep 2009 01:32:03

How would you run this if you can't log-in???
 
 
 

No Desktop Icons, Start Menus, Quick Menus

Post by Paul » Mon, 28 Sep 2009 03:20:55

I don't remember you saying you could not log in. You said you had no
desktop or taskbar.
Can you boot into Safe Mode?

--
Paul's XP and Vista Tweaks
--------------------------------------------
www.paulsxp.com
--------------------------------------------
www.paulsxp.com/forum
-------------------------------------------
 
 
 

No Desktop Icons, Start Menus, Quick Menus

Post by VmlyZ2lsaW » Mon, 28 Sep 2009 04:51:01

I can boot into safe mode, but when I click on Administrator it doesn't go
anywhere...
 
 
 

No Desktop Icons, Start Menus, Quick Menus

Post by Paul » Mon, 28 Sep 2009 06:02:45

So you are telling me you can not get into XP at all, nothing, right?

Have you tried a repair installation??

How to Perform a Windows XP Repair Install

http://www.yqcomputer.com/

--
Paul's XP and Vista Tweaks
--------------------------------------------
www.paulsxp.com
--------------------------------------------
www.paulsxp.com/forum
-------------------------------------------