Save the file below to your hard drive. Navigate to where you saved it and
double click the file. A confirmation dialog will appear when the script is
done. You may need to reboot for the change to take effect.
Restore CD/DVD in Explorer
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Troubleshooting Windows XP
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>> My CD and DVD both quit working at the same time. I have tried to
>> them and re-install them several times. I have also powered down and
>> all the internal cables for the drives. They both are getting power, but
>> isn't recognizing them. The error listed in the Device Properties for
>> and Audio Devices is: Windows cannot start this hardware device because
>> configuration information (in the registry) is incomplete or damaged.
>> I get this for both drives when I uninstall and re-install them.