Windows XP Windows version 5.1 SP2
A few weeks ago my PC refused to shutdown from the START | TURN OFF COMPUTER
| TURN OFF. It won't restart either from the same path but selecting
RESTART. All it does is give a little tiny blink on the screen and then
just continues as if nothing had happened.
In reading some of the other posts I see that starting in SAFE MODE is my
next likely step. Can you give me some advice as to what I should be
I've looked at the Event Log and see this message when I tried to power off
and there are other errors and warnings.
The attempt to power off [computer id] failed
For more information, see Help and Support Center at
I'm really struggling. Nothing really came up at that site because my
computer id number was in the message. But taking that out returned a
series of unrelated links. I'm not quite sure where to go from here.
Please give me some advice. I don't expect anyone to solve the problem for
me. But if you could point me in some direction I'd sure appreciate it. I
hate to take it to the shop. The last time they had it for 2 weeks. It's a
real computer shop, not the Geek Squad or anything like that. But if I
could solve this myself I'd really like to do that.
I thank you in advance for any assistance / advice / direction you can give
In God We Trust
'Be kinder than necessary;
For everyone you meet is
Fighting some kind of battle.'