no XP system sounds or itunes sound, other apps sound ok

no XP system sounds or itunes sound, other apps sound ok

Post by mike » Fri, 17 Sep 2004 00:23:54


Symptom is that I get no system sounds (XP Pro) nor sound
from itunes. Sounds from other applications (e.g. Sims
games, WMP, etc. are working.) itunes appears to play
from cd or file and record ok, but no sound at speakers
or headphone. itunes and system sounds both worked fine
up to several weeks ago.

The following attempted remedies have not solved the
problem:
Device manager indicates all hardware is enabled and
functioning.
Windows XP sound trouble shooter did not identify or fix
problem.
System restore to date prior to onset of problem did not
solve problem.
Updating/reinstalling itunes did not fix.
Updating/reinstalling Windows XP Pro did not fix.

Searching on the problem is frustrating because key words
generate lotsa hits, but I have tried that too. I am
away from the system with the problem - I apologize if
any key missing hardware or driver version info is
missing. Would be happy to send that if needed.

Very grateful for any suggestions!