desktop icons and foldlers and start menu don't appear on desktop

desktop icons and foldlers and start menu don't appear on desktop

Post by juli » Tue, 21 Oct 2003 22:20:57


help! yesterday, i restarted my machine (Windows XP home)
and the desktop icons, folders, and start menu don't
appear on my desktop. i can access everything by going to
the task manager, accessiong the run window, and clicking
on browse, but I've lost my WYSIWYG.

i reinstalled the system, no change, I downloaded and
installed the service pack from microsoft, no change.

when i start in safe mode, no problems occurr. but i'm not
sure where to go from there.

twice when i have restarted, I see all the missing stuff
pop up for half a second before it goes into the blue shut
down screen

my daughter was playing shockwave games from disney before
this happened.

and before that, windows had done an automatic software
update, and I had restarted. then, i got a dialog box
asking me to fill in my email information including
password and servers. it was saying that rundll.exe needed
that information. i did fill it in, but I was suspicious
of spyware or hackers (i have DSL and zone alarm for a
firewall).

any insight would be appreciated...
 
 
 

desktop icons and foldlers and start menu don't appear on desktop

Post by Juli » Tue, 21 Oct 2003 23:27:48

1) see my email above

2) I forgot to mention that my wallpaper DOES appear on
the desktop. just not my icons forlders and task bar


not
shut
before
needed