My LJ3100 recently started reporting the following error:
'The device attached to COM2 is not a HP LaserJet 3100. This device is not
supported." It will also sometimes report that another device is using
The problem is that I don't have anything connected to COM2, and it isn't
listed in the hardware devices.
I have uninstalled the JetSuite software, deleted the printer, fax and
document capture in the Printers folder, removed all known references to
JetSuite in Windows Registry, and reinstalled. I still get the error.
I suspect it may be related to some recent Windows update because this
printer and fax software have been working perfectly on the same Windows XP
Pro SP2 computer for over a year until now. I usedthe XP software CD for
the installation .
Has anyone else seen this problem and/or have a solution?
5. HP 3100 port
11. HP LaserJet 3100