HP832C Prints outputs blank page when printing Word Document

HP832C Prints outputs blank page when printing Word Document

Post by RGVubn » Mon, 31 May 2004 05:56:03


My printer has started to output blank pages when I print new word documents. You see the print head go rapidly back and forth and step the paper through but it comes out blank

Old word documents print fine as do IE browser and other applications

Read and followed recommendations in Microsoft Knowledge Base Article 29134
Specifically: Renamed NORMAL template to old to allow creation of a new one; reinstalled print drivers, Edited HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word to delete the line "Data

Also went through all other settings I could find. Due to the printer age, I used the drivers from XP but was unable to reload the HP toolbox application so don't know if there are settings that I couldn't get at

Suggestions?? I am ready to strip the drive and reload everything from scratch

Denn
 
 
 

HP832C Prints outputs blank page when printing Word Document

Post by MS M » Mon, 31 May 2004 10:06:24

Instructions to correctly uninstall and reinstall:
http://www.yqcomputer.com/ %20One.htm

Because it's such an old printer, the only XP drivers are those included
with XP. Use the Add Printer Wizard to install.
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com




documents. You see the print head go rapidly back and forth and step the
paper through but it comes out blank.
291344
one; reinstalled print drivers, Edited
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word to delete the line
"Data"
age, I used the drivers from XP but was unable to reload the HP toolbox
application so don't know if there are settings that I couldn't get at.
scratch.

 
 
 

HP832C Prints outputs blank page when printing Word Document

Post by YW5uZ » Sat, 12 Jun 2004 08:12:01

no not really I am not sure what to do all it keeps telling me to do is to check the default printer setting which I did and it won't pint waordpad or microsoft word but will print other things I have xp and a Lexmark z45

--
aw
 
 
 

HP832C Prints outputs blank page when printing Word Document

Post by MS M » Sat, 12 Jun 2004 08:47:36

Did you use File, Print and then choose the printer or just click the mouse
on the Toolbar? Try using File, Print.
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com



check the default printer setting which I did and it won't pint waordpad or
microsoft word but will print other things I have xp and a Lexmark z45

documents. You see the print head go rapidly back and forth and step the
paper through but it comes out blank.
291344
one; reinstalled print drivers, Edited
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word to delete the line
"Data"
age, I used the drivers from XP but was unable to reload the HP toolbox
application so don't know if there are settings that I couldn't get at.
scratch.