Intel VPN Crashes XP Computer

Intel VPN Crashes XP Computer

Post by Bill Sande » Sun, 31 Aug 2003 11:16:11

You might try installing and/or running the software using a compatibility
mode setting for Windows 2000, for example.

I'd consult Intel's resources first on this kind of question.


Intel VPN Crashes XP Computer

Post by MV » Wed, 03 Sep 2003 02:41:40

It sounds like the client changes some low level settings (that Compat
mode probably won't help with very much). Have you checked to see if
Intel has an updated version certified to work on Windows XP....

Jeffrey Randow (Windows MVP - Networking & Smart Display)

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On Fri, 29 Aug 2003 22:16:11 -0400, "Bill Sanderson"


Intel VPN Crashes XP Computer

Post by Jerry Nizn » Wed, 03 Sep 2003 13:07:09

ntel is somewhat aware of the problem, but it does not happen on all XP
machines. I am quite certain that it is caused by a conflict between the
"virtual NIC" that the software installs and the existing machine hardware
NIC. They acknowledge the software causes crashes while attempting to
hibernate, They also are aware that it can't be uninstalled without causing
a system crash that leaves it only partially uninstalled. I have tried all
the version updates that they have released (6.98, 7.0, 7.01 & 7.10) and
none have corrected the problem. I have also tried running it in Win 2000
compatibility mode. The problem has existed since the day I installed the
software on my Dell XP desktop computer. The problem did not start on my on
my Dell laptop until I installed a Dell Truemobile wireless NIC. It
affected that computer so severely that I thought I had gotten a faulty NIC
from Dell. Intel sent me an uninstall program that cleaned the registry
entries leftover from the VPN program, and after running it, the Truemobile
NIC has worked flawlessly.

The software and virtual NIC driver is not Microsoft XP certified. Why
Intel would publish software like this is beyond me, although I have heard
that the entire Intel VPN line of hardware and software has been sold to
Shiva. Right now, my only hope of remote access is waiting until the first
of next year when my employer is going to install a new VPN system.
Jerry Niznik

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Intel VPN Crashes XP Computer

Post by Bill Sande » Wed, 03 Sep 2003 15:37:26

hat really is ugly.

Thinking back, I can recall some threads a good long while back relating to
this "virtual nic" crash issue.

You could avoid the thing going into suspend mode, but it sounds incredibly
sensitive to some low-level detail, judging from your experience with the
dell truemobile gear.

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