Remote Assistance fails to connect, remote remote host name could not be resolved

Remote Assistance fails to connect, remote remote host name could not be resolved

Post by MV » Thu, 16 Dec 2004 11:50:38


Take a look at http://www.yqcomputer.com/ (basically, you need to use a
public IP address)
---
Jeffrey Randow (Windows Networking MVP)
XXXX@XXXXX.COM

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.yqcomputer.com/
Windows Network Technology Community -
http://www.yqcomputer.com/
Windows Home Networking Community -
http://www.yqcomputer.com/

On Sat, 11 Dec 2004 11:04:53 -0800, "Peter Sale"
 
 
 

1. Remote Assistance connection could not be established ... remote host name could not be resolved

2. help with remote assistance - remote host name could not be..

If you or the other PC or both are behind non-UPnP firewall/NAT/routers you may get this error.

http://www.yqcomputer.com/ ;en-us;Q301529

You may need to forward/open TCP Port 3389 and/or modify the RCTICKET field in the invitation file
to reflect the correct public IP address.

http://www.yqcomputer.com/ ;en-us;Q300692

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS MVP Program - http://www.yqcomputer.com/
This posting is provided "AS IS" with no warranties, and confers no rights...




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