I tried this to no avail. We're on Office 2002 (XP) Pro. I also uninstalled
and reinstalled it. I also made sure the dot and dll were in the same
directory. All things that have supposedly worked on other computers.
This started happening a few months ago, after working for month if not
years. It might have been after an Office update, but don't know for sure.
I'm in desktop support and only a few customers have actually called it in.
Weird. I'm pretty frustrated.