autotext entries disappear

autotext entries disappear

Post by Jerom » Wed, 30 Jul 2003 23:34:23


Some people at work have been complaining about their
autotexts and other customizations being gone in Word
2000. Is there a reason why these autotexts would just
disappear?
 
 
 

autotext entries disappear

Post by Suzanne S. » Thu, 31 Jul 2003 00:07:16

One common reason is that a user has created a copy of Normal.dot and saved
it over Normal.dot. See "WD2002: Styles and AutoText Are Not Copied to New
Template Based on Normal.dot" at http://www.yqcomputer.com/
The correct way to edit Normal.dot is described at
http://www.yqcomputer.com/

Another possibility is that the "Look in" setting in the AutoText dialog has
been changed from "All active templates" to a specific template.