Store them, and the toolbar, in a separate global template from normal.dot.
I suspect you are on a network and someone decided that normal.dot gets
instructions on moving / sharing / copying customizations including
AutoText, AutoCorrect, keyboard assignments, macros, etc.
Word New User FAQ & Web Directory: http://www.yqcomputer.com/
Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://www.yqcomputer.com/
See also the MVP FAQ: http://www.yqcomputer.com/
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.