Word 2003 help system

Word 2003 help system

Post by Douglas Bu » Fri, 09 Apr 2004 04:04:51

Help has been better. It is now worse than I can remember.

Here's why...
1.) MS took away the little help buttons in dialog boxes.
2.) Pressing F1 while in a dialog box does nothing.
3.) Help searches don't yield anything useful.

Here's a perfect example of what I mean:

I want to know what "Lock anchor" means in the "Advanced
Layout" dialog box accessed from "Layout" page of
the "Format Text Box" dialog box.
a.) There is *No* little [?] in the upper right of the
dialog box to let me access help on this option.
b.) Pressing F1 while in the dialog box doesn't activate
help for this dialog box.
c.) Pressing the little (?) in the "Standard" menu bar
does not activate help since the dialog box is "modal".
d.) The dialog box is "modal" so I can't do a search in
the help task pane.

So here is what I do......

I back out of the dialog boxes and do a help search in the
task pane on "Lock anchor". The system has no clue what I
am asking about, instead it offers me stuff about things
that I can no connection with "Lock anchor";
1.) scripts on web pages
2.) field switches
3.) subdocuments of a master document
4.) letter templates for customers i.e. "Apology for
delayed order"...
5.) adding shapes to a drawing

What is so hard about getting an explanation for "Lock

I tried different variations in the search window, none
yielded a sensible result.

To get my answer I finally had to go to a computer with
Office 2000 loaded, navigate to the dialog box and use the
[?] in the upper right of the dialog box to access the

How is Office help supposed to work?
Am I doing something wrong?

What is Microsoft's new Help philosophy. Can't they get a
little help from google on how to create search engines?


Word 2003 help system

Post by Andre Da C » Fri, 09 Apr 2004 06:35:45

Word 2003 uses both a local help and online help system, all the information
is still available, the online help is only constantly updated. So it
benefits the user more.

Andre Da Costa
Jamaica W.I.


Word 2003 help system

Post by Charles Ke » Fri, 09 Apr 2004 06:57:47

You and Andre are both correct. Word's help almost certainly contains all
the information you need. It is also very difficult (if not impossible) to
find that information, at least on this topic.

For something on your original question, see <URL:
http://www.yqcomputer.com/ ; and <URL:
http://www.yqcomputer.com/ ;.


Charles Kenyon

See the MVP FAQ: <URL: http://www.yqcomputer.com/ ; which is awesome!
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Word 2003 help system

Post by Douglas Bu » Fri, 09 Apr 2004 07:31:55

>benefits the user more.
I have not seen any benefit. I haven't yet had a search
give me any answers that had anything to do with what I
was needing help with! Is there some trick to it?

all the information
updated. So it


Word 2003 help system

Post by Word Heret » Thu, 15 Apr 2004 20:42:53

'day "Douglas Buchanan" < XXXX@XXXXX.COM >,

The quoted message says the poster thought it now sucked rather than
provide a benefit. Suzanne Barnhill did point out you can default to
local help rather than online, which shows you no answer faster I
guess :-)

Steve Hudson - Word Heretic
Want a hyperlinked index? S/W R&D? See WordHeretic.com

steve from wordheretic.com (Email replies require payment)

Douglas Buchanan reckoned: