cannot use 'save as' on Word Document

cannot use 'save as' on Word Document

Post by martiniqu » Fri, 25 Jul 2003 07:50:33


Sounds like there is a macro running, possibly with a dialog box either
BEHIND the main Word window, or off-screen.

You could try --

1. Before calling SaveAs, make the Word window as small as you can and the
screen resolution as high as you can -- then call SaveAs and see if there's
a dialog showing somewhere. (Not a permanent fix, but it might tell you
what's going on.)

2. Remove all macro code and see if the problem disappears. A quick way is
to close Word, then change the extension (eg to $$$) of normal.dot and any
add-ins (*.dot files in Office\Startup). If that fixes the problem, bring
the renamed files back one at a time until the problem re-appears -- then
you've found the culprit.
 
 
 

cannot use 'save as' on Word Document

Post by Graham May » Fri, 25 Jul 2003 16:26:10

Martinique has identified *what* is happening. The *why* is usually
attributable to a poorly behaved add-in and Norton AV Office plug in is a
common offender - turn it off from Norton AV.

--
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