XP Word never goes back to default printer + cant print to different trays. Ahh!

XP Word never goes back to default printer + cant print to different trays. Ahh!

Post by dawn » Fri, 21 May 2004 10:43:00


At work, we have a huge printer which has four different
paper trays you can choose to print to. i had the printer
company come by and look at this 3 times now, and they
can not figure this out. It only happens with my Word
software, nobody else's in the office. this does not
happen in excel or any other program, and i have
reinstalled office xp several times now with no luck

what happens is 2 things:

1) My Word documents NEVER go back to the defult printer
setting, they instead go back to the last printer used,
no matter what! i've tried so much now, and it's been
about 5 months!

2) I am unable to choose the paper tray that I want! No
matter which tray I choose, the printer picks its own
tray! I do not really see a pattern...I can print to our
other two printers fine (they only have one tray though).

any ideas?

=) thanks
 
 
 

XP Word never goes back to default printer + cant print to different trays. Ahh!

Post by Janett » Wed, 09 Jun 2004 21:06:04

Sounds like a registry setting problem. You IT guy might
be able take a look
printer