Envelope not printing

Envelope not printing

Post by Doug » Fri, 27 Feb 2004 10:35:08

I can not get my envelopes to print. The printer sounds
as if it is printing but no print. I can get other
documents to print in word. I have Windows XP, Office
2000 Pro and a Lexmark X73 printer.

As of a few days ago I was able to print envelopes with
no problems.

Any help would be greatly appreciated.


1. Envelopes will not print from computer files as envelopes !

2. If enveloped made part of document, envelope prints but the letter afterward does not print.

We have a "master letter" file that has our "logo", a word drawing, inserted prior to the return address on envelope. Our letterhead verbage and logo are in the header of the following page. In our Office 97 version of Word this worked fine. On our new computer with Office 2003 Basic, this no longer works. The envelope prints and then we get a blank page. You can not select the letter (i.e. print current page, print page 2). Prints fine once the envelope is deleted

Any solutions or reasons why this is occurring

Thank you.

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