SATA :windows 2000/xp 'can't find harddrive' error

SATA :windows 2000/xp 'can't find harddrive' error

Post by setterl » Wed, 26 May 2004 09:14:45

I recently purchased the K8VSE DELUXE motherboard with a SATA Hard
Disk (western digital 160 GIG). However I cannot get either Windows
2000 or Windows XP to see the Hard Disk during install.
Here is what I have done so far:
1. Used the Disk Utilities that came with the Hard Disk.
2. Downloaded the "378ata_100104528" file from your website, and ran
the "make disk" and during "Windows Setup" pressed F6 to specify a
"Mass Controller Driver".
However, neither of this attempts were successful. P.S. I am not using
the SATA RAID so I have it disabled in the BIOS.

SATA :windows 2000/xp 'can't find harddrive' error

Post by tom_byrne2 » Thu, 27 May 2004 02:33:28


When you disabled SATA-RAID in the BIOS you have probably disabled
your SATA controller completely, which is why no installation of
Windows can see the drives.

Just because your SATA controller is RAID capable doesn't mean you
have to use RAID. If you only have one disk then you won't be using
RAID anyway. The option in the BIOS to disable SATA-RAID probably
won't just turn off RAID functionality from the controller - you'd
need to flash the controller's BIOS to do that. What it actually does
is disable the entire controller ?its only called SATA-RAID because
the controller is RAID capable.

Try re-enabling the device in the BIOS. When you boot the controller
should show its own screen where it detects devices attached to it.
You should then see your hard disk listed, and then you will be able
to install Windows on the drive. Remember to F6 and install the
appropriate driver.

- Tom


SATA :windows 2000/xp 'can't find harddrive' error

Post by rpau » Fri, 28 May 2004 03:36:59


I have one too!

The routine is:
Set BIOS to "Promise controller active" (Advanced on board devices)
A new dialogue comes up. Choose RAID or IDE - beware, once you have
installed the drivers it is a nightmare going back!

Save, exit, and reboot.

Be sure your new disk is freshly formatted. Install WinXP and when it
asks you to press F6 and give it the drivers, put in your floppy (made
with Makedisk exe) for RAID or IDE as you wish. That's it!

Now I have a system from an oem who pre installed the os so I cannot
do this install. Also I changed my mind and want JBOD IDE not RAID.
ASUS will not help as the system is oem. The oem will not help because
I did not specify the disk not buy it from them. So if anyone knows
how to reinstall the Promise driver on this Mobo I'd love to hear. At
the moment I have to force reinstallation of the IDE driver at every
re boot, which is a royal pain!

SATA :windows 2000/xp 'can't find harddrive' error

Post by rpau » Sun, 30 May 2004 03:13:50

Finally fixed it!

The problem was a conflict with a failed install earlier that did not
show in Device Manager.

So, in the Run box type: devmgr_show_nonpresent_devices=1, Return,
then type devmgmt.msc. the Device Manager starts, check View/show
hidden devices and Bingo, there's the problem. Uninstall all the
ghosted instances and reboot and there she goes.