remote usability testing/virtual usability labs

remote usability testing/virtual usability labs

Post by Steffe » Fri, 17 Dec 2004 06:19:46


Hello everybody,

I would be very grateful for any link(list)s or other information about the
field of "remote usability testing" and
especially virtual usability labs. I am new to that topic and trying to find
out about the state of the art...

Thanks in advance

Steffen
 
 
 

remote usability testing/virtual usability labs

Post by Alan J. Sa » Thu, 23 Dec 2004 08:02:03

Google is a good friend here:

http://www.yqcomputer.com/
http://www.yqcomputer.com/ - this is my own site with a short article
about remote testing.
http://www.yqcomputer.com/ +testing+ibm&sourceid=mozilla-search&start=0&start=0&ie=utf-8&oe=utf-8&client=firefox-a&rls=org.mozilla:en-US:official
Al.

 
 
 

remote usability testing/virtual usability labs

Post by Ben Lon » Wed, 05 Jan 2005 04:13:27


Hi Alan,

I'm curious about the design of the article you linked to above
(ibm.com).
Is there a reason for the mouse-over color of the headers?

Thanks,
Ben
 
 
 

remote usability testing/virtual usability labs

Post by Alan J. Sa » Wed, 05 Jan 2005 20:08:46

Hi Ben,

No strong reason - it just helps the user to know that the header is
interactive and clicking on it will change something.

I also have to mention that it isn't my template! I just liked the look
of it. Can't remember the name off-hand, but it was in a competition
(and free to use).

Alan.
 
 
 

remote usability testing/virtual usability labs

Post by Steffe » Thu, 06 Jan 2005 01:36:13

Hi Alan,

First of all, thanks for the links. I found some of the articles very
interesting


Shouldn't the user know that _before_ moving the mouse over the header by
chance (if at all)?
To ask a bit more provocatively: Shouldn't the user know everything he
can do on a site (as opposed to finding it out by tryal and error)?

I know that it wasn't your decision. I am just asking generally...

Best regards

Steffen
 
 
 

remote usability testing/virtual usability labs

Post by Ben Lon » Thu, 06 Jan 2005 04:04:29

Thanks for the response Alan. The reason I asked is because nothing
happens when I click on it.

Firefox Browser.

Thanks,
Ben
 
 
 

remote usability testing/virtual usability labs

Post by Steffe » Thu, 06 Jan 2005 06:01:35

Hi Ben,

I think the only thing that happens (in Firefox, too) is,
that the article belonging to the header, is opened seperately.

Obviously nothing happens, if I click on the "milui-articles header" on the
first page.
That is because it is used as a kind of "home"-button and I am already on
the homesite.
Once I am on an article-site (e.g. the "Happy New Year" article) and then
click
on the header, I get back to the first page. .

A bit confusing and not at all self-explanatory or predictable, if you ask
me ;-)

Best regards from Germany

Steffen
 
 
 

remote usability testing/virtual usability labs

Post by Alan J. Sa » Fri, 07 Jan 2005 01:26:59

Ah - apologies Ben, I thought you referred to my articles site but you
were referring to the IBM site.

I'm not sure why their headers change colour - there doesn't seem to be
any reason behind the change as they don't do anything interactive. It
could be misleading users into maybe wondering if their browser was
working properly, so I wouldn't say it was the best design decision.

The only purpose I can think of is that it allows a user to leave the
mouse over the heading where the user is currently reading - it could
be a visual aid to finding their position if they look away or view
something else. However, looking at another page or application could
easily result in the mouse changing position so the information is
lost. That is honestly the only thing I can think of.

Regards,

Alan.
 
 
 

remote usability testing/virtual usability labs

Post by Alan J. Sa » Fri, 07 Jan 2005 01:31:32

Hi Steffen,

I think that an ideal web page's capabilities should be obvious to the
user, if not at first glance, then at least with as little inference as
possible. From my own research, I've noted that many mistakes occur
when people have to infer content which isn't a good thing. The problem
with the IBM page is that having the subheading change colour with a
mouse-over implies that something happens if the user clicks on it -
which of course it doesn't (at least no more than with plain text). I'm
trying to puzzle out the reason why it was made like this.
Thanks for the compliment about the articles too.

Regards,

Alan.
 
 
 

remote usability testing/virtual usability labs

Post by Steffe » Fri, 07 Jan 2005 16:09:47


Sorry, Ben,

I misunderstood you. I thought you meant the headlines on Alan's website.

As far as the IBM site is concerned I don't see the point in adding a
mouse-over to the headlines either.

Regards

Steffen