Strange problem that I REALLY need to solve!!!

Strange problem that I REALLY need to solve!!!

Post by Tom Well » Mon, 26 Jul 2004 12:25:01


I have two laptops one a Dell Inspiron 8500 the other my office laptop is a
Toshiba Satellite. The problem is with a remote control that I use for Power
point. It works beautifully on the Dell but only works intermittently on the
Toshiba. I tried a different model of remote control and the same problem.
These remotes work by RF and have a USB dongle. I am desparate to get this
to work since I use it for teaching and I need it to work consistantly. Does
anybody have any suggestions. I have tried everything and so far no luck.
Nobody seems to have encountered this particular problem before. Please
help. Thanks. Tom
 
 
 

Strange problem that I REALLY need to solve!!!

Post by Quaoa » Tue, 27 Jul 2004 02:02:58


If there is a port associated with the dongle, check that the port speed
is set properly, whatever that might be. Device Manager, Ports, Dongle
Port/Properties. You might set it to 128000 and work down.
Alternatively, if there is a port, it might be set to conflict with
another port. A modem is the usual first choice for conflict. If the
modem is com1 or com3, then change the dongle to com2 or com4.

Q

 
 
 

Strange problem that I REALLY need to solve!!!

Post by Tom Well » Tue, 27 Jul 2004 04:03:42

You may be on the right track except that this is a USB dongle it doesn't
use the serial or parallel ports. The only differences that I have found is
that on the computer with the problems the IRQ for the modem is shared with
the USB ports. This is not the case with the computer that works. How do I
reassign IRQ's? Thanks. Tom
 
 
 

Strange problem that I REALLY need to solve!!!

Post by Quaoa » Tue, 27 Jul 2004 12:45:38


I seriously doubt that IRQ sharing is a problem - IRQ problems have been
ironed out by the hardware and OS since the Win98SE era. If the dongle
does not invoke a port, perhaps there is some source of RF interference
with the dongle on the problem computer or a USB port power problem? RF
interference with a wireless ethernet adapter, mouse, etc. on that
computer, or some app running in the background taking CPU cycles, etc.
If you are not using the modem, you can disable or, perhaps, deinstall
it as a test?

Q