HTML emails crash Pmail

HTML emails crash Pmail

Post by Tom » Sun, 17 Dec 2006 07:16:09

Got a weird problem on a client's Win2k PC: when he tries to view or open
any html formatted email, it crashes pmail. He had 4.31 which I updated to
4.41 - still crashes. never seen anything like this, so any help would be
greatly apreciated.

HTML emails crash Pmail

Post by MoiMo » Sun, 17 Dec 2006 12:38:33

In article < XXXX@XXXXX.COM >,

Is he using an AV product that checks the emails?
If so, has he recently updated it?
Any chance it is CA EZ AV?



HTML emails crash Pmail

Post by Tom » Tue, 19 Dec 2006 03:14:04

They use Trend Micro PC-cillin. Home mailboxes are on a Win2k Server - he
logs in as an Administrator. I just found out they use roaming profiles and
if he logs in on a different workstation, there are no problems. So there
must be some setting on his workstation causing the conflict with Pmail.


HTML emails crash Pmail

Post by Greg R. Br » Thu, 21 Dec 2006 04:29:54

"Tom" < XXXX@XXXXX.COM > wrote in


You might want to check what version of BearHTML is installed (press Shift
+ F1 while a message is open) versus the newest version posted on Martin
Ireland's website. BearHTML is the new HTML renderer in recent versions of
Pegasus Mail. I've found it to be far more reliable, stable, and tolerant
of badly malformed HTML than PMail's previous HTML renderer.

If the problems continue, and you can consistently reproduce these crashes,
please ZIP up a few of the CNM files containing example email messages that
crash PMail and send it to me via email along with a description of the
system (hardware, os and software) that is in use. I'll make sure that the
developers see it.


Greg R. Broderick gregb+ XXXX@XXXXX.COM

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