RE: Microsoft Knowledge Base Article - 246354
I am unable to install an EPSON Stylus C62 printer in W2K (SP4). I have
tried several times using BOTH the Epson installation CD & the W2K driver
package downloaded from Epson's web site. Suggestions from Epson Support
have not resolved the issue.
I just discovered the Microsoft Knowledge Base Article - 246354 that
suggests deleting the registry entries for the specific USB printer in the
following registry key:
The entry for the Stylus C62 is indeed residing in the key. HOWEVER, the
system refuses to delete it. I get an error saying: "Cannot delete (named
key). Error while deleting key.'
Please advise if anyone knows how to workaround this issue.
Thanks - Blithe