Workflow emails in CRM 3.0 stuck as open activity

Workflow emails in CRM 3.0 stuck as open activity

Post by Q2Fzc2FuZH » Sat, 14 Jan 2006 00:46:05


We just upgraded to CRM 3.0. We created new workflow rules to send an email
when a case is created. If you create a new case, the customer receives the
email, but a copy of the email stays as an open activity in the case. We have
made sure that everything, including the Exchange connector, is up to date.
Any ideas?
 
 
 

Workflow emails in CRM 3.0 stuck as open activity

Post by Q2Fzc2FuZH » Sat, 14 Jan 2006 00:59:08

I forgot to mention that the Workflow Monitor shows the emails as paused and
the application log on the crm server has event id 16650:

Action {82ABBE6B-227E-DA11-B3A0-00508BCF2CE4} failed in step
{80ABBE6B-227E-DA11-B3A0-00508BCF2CE4} of process instance
{7E81790A-7383-DA11-B3A0-00508BCF2CE4}. Please view the paused rule in the
Microsoft.Crm.Workflow.Monitor for more information about the failure.

 
 
 

Workflow emails in CRM 3.0 stuck as open activity

Post by RsOpbGl4IE » Fri, 31 Mar 2006 17:05:02

Hi,

Did you find a solution?

Greetings,

--
Flix Durn


"Cassandra Lindquist" escribi: