SMS Integration

SMS Integration

Post by VGFuZ2 » Sun, 22 Oct 2006 18:21:01


Hi,
Has anybody had a crack at integration with sending SMS text messages say
through Vodafone's web site.

What I would like to do is do a campaign but instead of emailing, a text
message is sent to the customers mobile phone.

Thankyou
Todd
 
 
 

SMS Integration

Post by John O'Don » Tue, 24 Oct 2006 13:38:24

I had not heard of anyone building an SMS integration with CRM. While it
would not be too hard I for one would be a bit annoyed if companies tried to
market to me using SMS.

Outside of CRM are you already doing this ie marketing using SMS?


==============================
John O'Donnell
Microsoft CRM MVP
http://www.yqcomputer.com/

 
 
 

SMS Integration

Post by VGFuZ2 » Tue, 24 Oct 2006 15:41:02

Hello John,

Thankyou for your interest.

I wasnt necessarily referring to marketing. The application i was thinking
of was a notification service. For example after a users updates a service
call & SMS message is sent to the contact to say their widgee is ready for
collection.

Thanks

Todd
 
 
 

SMS Integration

Post by jjbrisban » Tue, 24 Oct 2006 15:56:30

wouldnt you be able to do this with live communication server? this would
come in handy with notifications. this is a feature i would really like to
have in the next few months and will research further
 
 
 

SMS Integration

Post by VGFuZ2 » Tue, 24 Oct 2006 17:34:02

Let me know how you go.

I would have thought this request would be a common one.

Thanks

Todd

PS Are you up in Qld ??
 
 
 

SMS Integration

Post by Frederic » Wed, 25 Oct 2006 00:41:13

Please check out those add-ons:

CRMExtension: http://www.yqcomputer.com/
Zoomio: http://www.yqcomputer.com/

HTH

Frederic - Travi@ta

www.microsoft-dynamics-crm.eu

Tango schreef:
 
 
 

SMS Integration

Post by VGFuZ2 » Wed, 25 Oct 2006 06:21:02

Thanks Frederic

this is a great help

Todd
 
 
 

SMS Integration

Post by mike » Thu, 26 Oct 2006 05:50:20

Hi Tango,

Here at Gap we've created an SMS for Microsoft CRM 3.0 add-on. Our SMS

for Microsoft CRM add-on is a fully tested, fully integrated add-on,
which provides the capability to Send & Receive SMS text messages
direct from/to Microsoft CRM. Each SMS text message is linked with a
Contact so you have full audit trail of inbound/outbound messages. For

more information check out our website at,

http://www.yqcomputer.com/

kind regards,

Michael Jarvis
Microsoft CRM Consultant.
 
 
 

SMS Integration

Post by VGFuZ2 » Thu, 26 Oct 2006 06:51:01

Thanks Michael,

This looks good.

does this intergrate with workflow rules? ie if x happens send y template
that has data fields like {!Contact : First Name;} in it.

Thanks

Todd
 
 
 

SMS Integration

Post by jjbrisban » Fri, 27 Oct 2006 07:30:12

yeah thats the one, western suburbs. i am still intergrating it so i
probably wont role the sms feature out till about christmas. looks like
there are a few options for us. where are you from?
 
 
 

SMS Integration

Post by VGFuZ2 » Fri, 27 Oct 2006 21:11:02

Newcastle