Need hotfix for KB 920343

Need hotfix for KB 920343

Post by SmVmZ » Wed, 20 Feb 2008 15:30:01


How do I get the hot fix for KB #920343. The hot fix fixes a problem with
the GP-CRM Connector when transferring invoices from GP to CRM (the total is

I don't want to pay the $250 to open a support case to just get a hot fix.


Need hotfix for KB 920343

Post by Michael Hn » Wed, 20 Feb 2008 16:38:50

So far I haven't had to pay for retrieving a hot fix. Just contact Microsoft
Support by email and tell them that you need the fix to troubleshoot your
system. You can always add a short note to your email stating that you want
to be informed before anything is charged, but I expect that you are
receiving the fix as an attachment without any further action being

Michael Hne, Microsoft Dynamics CRM MVP

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