Adding Users gives Access Denied: You do not have sufficient Rights

Adding Users gives Access Denied: You do not have sufficient Rights

Post by garr » Wed, 22 Sep 2004 19:43:43


I get this exact same error message as DAVE here and my setup and
symptoms are indentical and I have had no luck and noone seems to have
answered it here..Any info greatly appreciated as I cannot add new
users besides the Administrator.

From: Dave ( XXXX@XXXXX.COM )
Subject: Access Denied: You do not have sufficient Rights


View this article only
Newsgroups: microsoft.public.crm
Date: 2004-07-18 13:55:54 PST


I get the above message when I try to add a new user to CRM.

I just reinstalled CRM, logged in with the same Domain Admin user
account
that I did the install with, and I added my 10-user license.

When I look at the account under which I am logged in, it shows that I
am a
"system administrator." I guess I have to be, I am the first user in
the
system. I can add contacts but I cannot add users or create teams.

What is the problem? What do I have to do to be able to add users?
Message 2 in thread
From: "Paul Stork" <pxs23 (@)
Subject: Re: Access Denied: You do not have sufficient Rights


View this article only
Newsgroups: microsoft.public.crm
Date: 2004-07-18 14:51:25 PST


Did you add a CRM license and role to your user?

--
Paul Papanek Stork
MBA, CTT+, MCT, MCSE+I, MCSA, MCAD, MCDBA
Solutient of Ohio, INC.
email: pstork <<at>> att.net
visit ME at: << http://www.yqcomputer.com/ ;>
 
 
 

Adding Users gives Access Denied: You do not have sufficient Rights

Post by Matt Park » Thu, 23 Sep 2004 04:11:07

Have you verified that you added a License to the user account you used to
install CRM?

Matt Parks
MVP - Microsoft CRM

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----------------------------------------


I get this exact same error message as DAVE here and my setup and
symptoms are indentical and I have had no luck and noone seems to have
answered it here..Any info greatly appreciated as I cannot add new
users besides the Administrator.

From: Dave ( XXXX@XXXXX.COM )
Subject: Access Denied: You do not have sufficient Rights


View this article only
Newsgroups: microsoft.public.crm
Date: 2004-07-18 13:55:54 PST


I get the above message when I try to add a new user to CRM.

I just reinstalled CRM, logged in with the same Domain Admin user
account
that I did the install with, and I added my 10-user license.

When I look at the account under which I am logged in, it shows that I
am a
"system administrator." I guess I have to be, I am the first user in
the
system. I can add contacts but I cannot add users or create teams.

What is the problem? What do I have to do to be able to add users?
Message 2 in thread
From: "Paul Stork" <pxs23 (@)
Subject: Re: Access Denied: You do not have sufficient Rights


View this article only
Newsgroups: microsoft.public.crm
Date: 2004-07-18 14:51:25 PST


Did you add a CRM license and role to your user?

 
 
 

Adding Users gives Access Denied: You do not have sufficient Rights

Post by garr » Thu, 23 Sep 2004 08:24:49

This community does not help itself much. The CRM implementation guide
is wrong chapter 12 implies using local system accounts for the CRM
services however when I changed them back to use the domain admin
accounts all was right with the world.

This also solves the silly soap 80070005 error you get adding users
using the deployment manager.

MS's server UI's and docs has taken a definite dive in recent years as
they push the envelope and the succy internet disrespect for user
experience takes hold.
 
 
 

Adding Users gives Access Denied: You do not have sufficient Rights

Post by John Song » Sun, 26 Sep 2004 08:16:09

i Gary,

Thanks for the feedback below. Can you point out to me what sections in the
Ch. 12 you saw having errors? Was it the creating the user section? I will
personally make sure to address that issue. Forum like this helps us to fix
issues like that to better our product and documentation.

I have a feeling actually the issue lies somewhere else besides the user
manager. You should be able to add users without having a license to
yourself (as long as you are using the same user who installed CRM) and also
Local System should definelty work, as I've done that many times. Did you
select the Domain User/Admin account during the setup?

thanks.

--
John Song
Program Manager - Admin & Deployment
Microsoft CRM

This posting is provided "AS IS" with no warranties, and confers no rights.
"Garry" < XXXX@XXXXX.COM > wrote in message
news: XXXX@XXXXX.COM ...
news:< XXXX@XXXXX.COM >...
account
am
the


 
 
 

Adding Users gives Access Denied: You do not have sufficient Rights

Post by Matt Park » Sun, 26 Sep 2004 11:48:25

John,

There are definately sistuations where Local System will not work depending on
the AD environment. I have had to put the Security, APS & PAgeServer services
under a Domain account in order to get them to wrok properly. Typically, this
only haapens when SQL is on a different box, but it does occur.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Fri, 24 Sep 2004 16:16:09 -0700, "John Song [MSFT]"


Hi Gary,

Thanks for the feedback below. Can you point out to me what sections in the
Ch. 12 you saw having errors? Was it the creating the user section? I will
personally make sure to address that issue. Forum like this helps us to fix
issues like that to better our product and documentation.

I have a feeling actually the issue lies somewhere else besides the user
manager. You should be able to add users without having a license to
yourself (as long as you are using the same user who installed CRM) and also
Local System should definelty work, as I've done that many times. Did you
select the Domain User/Admin account during the setup?

thanks.