I would really like to include the link to an entity (opportunity) into an
email sent by a workflow. But somehow, CRM 4 ignores the HTML format and
sends the link as non-clickable plain text. Not very useful.
BUT, I noticed that CRM 4 has an email template called "Duplicate Detection
Task Completion Template". When I run a Duplicate detection job, I get an
email with an HTML link to the entity!!! But I can't seem to be able to
reproduce it for other entities...
Could anyone enlight me on this?