CRM4: Problem!! Outlook Client can't become synchronisation client!

CRM4: Problem!! Outlook Client can't become synchronisation client!

Post by Stefa » Sat, 09 May 2009 16:39:07


Hello,

we've the following problem.

A client PC got defective. So we installed a new PC for this user.

All works fine. But I can't set the option in Outlook Online Client "Set
this computer as synchronisation client" in
Outlook->CRM->Options->Synchronisation (sorry, we've a German system, don't
know the real english translation).

I can't use the check box.

The system is Windows XP, Outlook 2007, CRM 4 Outlook Client (Online) with
UR3.

Has anyone a idea why I can't set the "sync client" option??

greetings
Stefan
 
 
 

CRM4: Problem!! Outlook Client can't become synchronisation client!

Post by Stefa » Sat, 09 May 2009 16:57:56

Hello,

we've the following problem.

A client PC got defective. So we installed a new PC for this user.

All works fine. But I can't set the option in Outlook Online Client "Set
this computer as synchronisation client" in
Outlook->CRM->Options->Synchronisation (sorry, we've a German system, don't
know the real english translation).

I can't use the check box.

The system is Windows XP, Outlook 2007, CRM 4 Outlook Client (Online) with
UR3.

Has anyone a idea why I can't set the "sync client" option??

greetings
Stefan