Cancel Order Customization

Cancel Order Customization

Post by Yl9ndWxfd » Wed, 23 Feb 2005 01:35:20



Is there a way to customize the window used in cancelling orders? If not, is
there a built in schema field that holds the previous statecode/statuscode
information so that I can know in which statecode/statuscode the order was
before it was cancelled?
 
 
 

Cancel Order Customization

Post by John O'Don » Thu, 24 Feb 2005 09:49:25

CRM does not store previous values, only the current ones. Currently crm
does not allow you to change these window types in a supported way. You can
always dig around the source code and see if that gets you anywhere

--
John O'Donnell
Microsoft CRM MVP
http://www.yqcomputer.com/




is

 
 
 

Cancel Order Customization

Post by Eric Hoo » Fri, 25 Feb 2005 05:05:41

You might be able to come up with a solution to this using the COM+ callouts
and a couple of custom fields. Whenever the order is updated (except when
statecode = canceled), insert the values of the state and status into the
custom fields. This way you could go back and query those custom fields for
any order where statecode = canceled and determine what the state/status was
prior to the cancelation.

Eric Hood



is