CRM Report Error - Account Overview

CRM Report Error - Account Overview

Post by TGVib » Wed, 18 Jul 2007 15:32:00


Hi there,

Is it possible if anyone could help me with the following problem.The
Account Overview Report does not appear for one of the clients. When the
report is opened the following error message appears: Error: Subreport could
not be shown.

Any ideas?

Thank you in advance

Lebo
 
 
 

CRM Report Error - Account Overview

Post by rakes » Wed, 18 Jul 2007 18:24:07


hi Lebo

Whne you go to the reports home page you can select category of
the reprt

select Hidden report you should find the account overview sub-
report

check if that report present or not

regards
Rakesh Agarwal
www.MTCCRM.com\RABLOG\

 
 
 

CRM Report Error - Account Overview

Post by TGVib » Thu, 19 Jul 2007 16:14:01

Hi Rakesh,

Thanx for your response once again. The report was under Hidden Reports,
when we moved the report the problem still persisted. What we have also
noticed is that some of the accounts show the report and others don't.
Any ideas on this matter?
 
 
 

CRM Report Error - Account Overview

Post by TGVib » Thu, 19 Jul 2007 16:14:02

Hi Rakesh,

Thanx for your response once again. The report was under Hidden Reports,
when we moved the report the problem still persisted. What we have also
noticed is that some of the accounts show the report and others don't.
Any ideas on this matter?
 
 
 

CRM Report Error - Account Overview

Post by U2FuZG » Wed, 19 Sep 2007 17:46:03

Hallo Lebo,

we had the same problem as you have. The cause of our problem: the assigned
contacts of some firm records had too long phone nummber, but the character
string of phone nummber in Account Overview Sub-Report is limited on 20
character. So we had to scale this character nummber. After that it worked.

Maybe is this the cause of your problem. Check it out.

Regards from Germany

Sandi