Developer Forum

Why in the hell do i get error messages, wanting me to
trouble shoot logging in. I try to trouble shoot and
nothing. Whenever i log into my MSN 9 internet software I
get pop up windows everytime saying I logged into another
location. Someone help me with getting these pop ups and
error messages from coming back.

Greetings Todd,

If you're seeing the "logged into another location" popup, what may be happening is that
Windows Messenger is logging in via the background. To correct this, you can simply disable
Windows Messenger. To do so, open it up (click Start, then Run, type "msmsgs" and click OK),
click Tools, Options, Preferences tab and uncheck 'Run this Program when Windows starts' or
'Run Windows Messenger when Windows starts' (depending on version) as well as 'Allow this
program to run in the background' or 'Allow Windows Messenger to run in the background'
(depending on version). This won't remove Windows Messenger, so features like Remote
Assistance, Whiteboard and Application Sharing will continue to work, but it will let it stay
out of your way.

Also, do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a
new "instant messaging scanning" feature, which can conflict with Messenger and cause it to
also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

As for issues MSN 9, I suggest you call MSN here:
(800) 386-5550
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.yqcomputer.com/
Messenger Resources - http://www.yqcomputer.com/
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

I've got all of those uncheck like you stated. I have
been running MSN 9 with Windows Messenger just like you
mentioned. But I have MSN Messenger 6.2 installed and I
have it to "Automatically sign in when i connect to the
Internet". So how and why am i getting these Error
messages to troubleshoot and I am signed out of one
location because i singed into another location.





popup, what may be happening is that
correct this, you can simply disable
then Run, type "msmsgs" and click OK),
this Program when Windows starts' or
on version) as well as 'Allow this
Messenger to run in the background'
Messenger, so features like Remote
continue to work, but it will let it stay
versions of Norton Antivirus added a
conflict with Messenger and cause it to
(Right-click on the Norton Antivirus
clock), choose 'Open Norton Antivirus'),
Instant Messenger and click OK.
Jonathan Kay.
message

software I
another
and