OE 6 - opens, checks and d/l's mail but is invisible.

OE 6 - opens, checks and d/l's mail but is invisible.

Post by RlA » Mon, 09 Apr 2007 21:20:01


I open OE 6 - the blue box indicating that it is open shows and disappears as
when it has previously open as it should but, it is invisible but for the
blue bar at the top of the window/monitor and the tab in the taskbar. I know
that it is downloading mail because if I shut it down the box pops up showing
the progress as it checks all of the email accounts.
The accounts d/l are both ISP and allowed hotmail accounts and gmail
accounts which have always worked. I've had Nortons AV scanning both
incoming and outgoing email - with no changes.
This problem started yesterday and I want it back because I hate Outlook :p
 
 
 

OE 6 - opens, checks and d/l's mail but is invisible.

Post by Frank Saun » Mon, 09 Apr 2007 21:34:52

This is usually caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in Norton. It provides no added protection. After
doing so it may be necessary to reset the server names in OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.yqcomputer.com/

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://www.yqcomputer.com/

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://www.yqcomputer.com/

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://www.yqcomputer.com/

See also
http://www.yqcomputer.com/

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.yqcomputer.com/

 
 
 

OE 6 - opens, checks and d/l's mail but is invisible.

Post by RlA » Tue, 10 Apr 2007 11:58:02

k, I've turned off email scanning.
How do I reset server names in OE when it is invisible? I've posted a
screenshot at the below link to show what it is like -
http://groups.msn.com/CommunityFeedback/general.msnw?action=get_message&mview=1&ID_Message=1218511


"Frank Saunders, MS-MVP OE/WM" wrote:

 
 
 

OE 6 - opens, checks and d/l's mail but is invisible.

Post by PA Bea » Wed, 11 Apr 2007 00:30:32

tart here: http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown
your machine if Automatic Compacting is taking place.

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

FP wrote:

 
 
 

OE 6 - opens, checks and d/l's mail but is invisible.

Post by RlA » Wed, 11 Apr 2007 09:44:03

've solved the problem by using the Windows CD to uninstall OE as a
component and then reinstalled it, played with the settings and it came back
up.
Thanks for your assistance.
FP

"PA Bear" wrote:

 
 
 

OE 6 - opens, checks and d/l's mail but is invisible.

Post by PA Bea » Wed, 11 Apr 2007 23:02:11

W. "Playing with the settings" is most likely all you needed to do, FP.

FP wrote: