WSUS downloads to 2000 server fail

WSUS downloads to 2000 server fail

Post by bnFldGVja » Thu, 11 Mar 2010 01:58:02


I have a W2K server that stopped receiving downloads from our WSUS server
around 22/02/10...

It also will not download updates from the Windows Update site, failing with
error 0x800704DD.

I've checked the KB, found article ID 968001 and checked that everything was
OK (this refers to an issue with Windows Update being unable to use the
logged on user account).

Still can't download from Windows Update and WSUS fails too...

Is there a known issue with a previous patch that would cause this?

WSUS downloads to 2000 server fail

Post by Peter Fold » Thu, 11 Mar 2010 07:23:09

All downloads and Updates and Security features concerning W2K Server, Windows 2000
and Office 2000 has been pulled by MS as per their agreement with the DOJ and Sun
Microsystems. With all the W2K systems mentioned above , you are now on your own.


Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.


WSUS downloads to 2000 server fail

Post by Dave Mill » Thu, 11 Mar 2010 14:52:33

Do you have a reference to support this statement as MS say July/13 2010 at +2000&Filter=FilterNO

You can still download Office 2K SP3 from

Dave Mills
There are 10 types of people, those that understand binary and those that don't.

WSUS downloads to 2000 server fail

Post by Lawrence G » Thu, 11 Mar 2010 17:05:36

0x800704DD -2147023651 Error_Not_Logged_On to network

Nope.. but somebody reconfiguring something in Group Policy that affects all
of your machines simultaneously would be a good consideration.

The 0x800704DD (Not Logged On) error might be caused by having changed the
LogOn account for the Automatic Updates service. It might also be caused by
an intervening proxy server.

It might also be caused by a computer account with an expired password that
did not get auto-regenerated, although given that a number of systems are
simultaneously affected, this option seems less likely; however, it's
possible the entire collection of Windows 2000 computer accounts were
affected simultaneously. It could also happen if the OU containing these
Windows 2000 accounts were deleted from AD, making it impossible for the
computer to authenticate with the computer account. You might try using the
"Reset Account" option in ADUC on the computer accounts after verifying the
accounts still exist.

Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2010)

My Blog:
Microsoft WSUS Website:
My MVP Profile:

WSUS downloads to 2000 server fail

Post by bnFldGVja » Thu, 11 Mar 2010 18:04:02

Hi Lawrence,

I was obviously not very clear... it is only 1 server that is behaving in
this way, I have several others that are continuing to update without issues.

I haven't made any changes to WSUS that would have affected this particular
server - in fact, WSUS has been unchanged for some time. It has proved to be
very reliable generally.

The problem with the server isn't just WSUS, since Windows Updates manually
selected via the website also fail to download.

Patches downloaded as standalone executables work fine...

I'm at a loss to understand why this is occurring. I must admit, I had
thought of detaching the server from the domain and then re-attaching it as
other desktop issues have been resolved like this in the past.

Any other suggestions welcome!

David Hicks MCP

WSUS downloads to 2000 server fail

Post by bnFldGVja » Wed, 17 Mar 2010 01:11:01

Hi Lawrence,

Brilliant, the list of things to check finally made things clear for me...
It wasn't the logon for Automatic Updates, but the BITS service (I will track
down the culprit!).

After correcting BITS and re-starting both services, voila!

Thanks for your patience and kind assistance, much appreciated.