Cannot logon - MSN 7.5 couldn't either

Cannot logon - MSN 7.5 couldn't either

Post by preben nie » Tue, 04 Jul 2006 00:04:00


We have a wireless LAN with 4 PC on and have problem omly with our
latest labtop. It just cannot log on to MSN !

We have tried turning XP firewall on or off. We have tried with
several accounts that all work on the other PC's

Vi har 4 PC plokalt netvk *trlt*. Problemet er kun med den
seneste tilkoblede PC, som ikke kan komme pMSN messenger uanset
om XP's egen firewall er slt til eller ej ! The PC in question
CAN log on using Windows Messenger and there is no problems with
browsing or email.

We're using Win XP on all the 4 PC's.

There is only ONE thing that is "special" about this troublesome
PC. The built-in wireless network adaptor did not seem to work so
it has been disabled in Wondows and another has been added in the
PCMCIA slot.

I have been in contact with Microsoft Support and have tried
changing firewall setting, Safety setting and everything they
could think of. Nothing worked :( This PC does not have thirdparty
antivirus protection or firewall or anything like that.

One strange this with Messenger on this PC (MSN 7.5 and Windows
Live Beta) is that when you try to write the logon information it
can take up to 10 seconds before the text you write appear in the
textboxes !

Apart from MSN Messenger/Live Messenger this PC works perfectly in
every way....

What is it ??? Please help !

PS. My wife will do almost everything to get it to work ;-)
 
 
 

Cannot logon - MSN 7.5 couldn't either

Post by Jonathan K » Tue, 04 Jul 2006 04:38:19

reetings,

Can you describe any error codes you're getting?

However, here are some suggestions you should check/try if you haven't already.

1. If you haven't done so already, upgrade to the latest version of MSN Messenger:
http://messenger.msn.com/download
2. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
3. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
4. Change your password @ https://login.passport.com/ChangePW.srf to
something smaller (under 10-12 characters), then try signing in again.
5. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
6. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
7. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
8. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
9. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
"preben nielsen" < XXXX@XXXXX.COM > wrote in message
news: XXXX@XXXXX.COM ...
> The PC in question CAN log on using Windows Messenger and there is no problems with > > browsing or email.> >> > We're using Win XP on all the 4 PC's.> >> > There is only ONE thing that is "special" about this troublesome PC. The built-in wireless > > network adaptor did not seem to work so it has been disabled in Wondows and another has > > been added in the PCMCIA slot.> >> > I have been in contact with Microsoft Support and have tried changing firewall setting, > > Safety setting and everything they could think of. Nothing worked :( This PC does not have > > thirdparty antivirus protection or firewall or anything like that.> >> > One strange this with Messenger on this PC (MSN 7.5 and Windows Live Beta) is that when you > > try to write the logon information it can take up to 10 seconds before the text you write > > appear in the textboxes !> >> > Apart from MSN Messenger/Live Messenger this PC works perfectly in every way....> >> > What is it ??? Please help !> >> > PS. My wife will do almost everything to get it to work ;-)> >> >> >



 
 
 

Cannot logon - MSN 7.5 couldn't either

Post by preben nie » Wed, 05 Jul 2006 01:54:25


"Jonathan Kay [MVP]" < XXXX@XXXXX.COM > skrev i en


80040111. The service is temporarily unavailable (translated from
Danish)


Done


Done


Not the problem. We can log this user on on other PC. The problem
has persisted for weeks so it's not a one-time thing either.
It's not a problem with just ONE account.



No such program running


Tried


Done that.


Done that.


None of it worked :-(


--
/\ preben nielsen
\/\ XXXX@XXXXX.COM
 
 
 

Cannot logon - MSN 7.5 couldn't either

Post by preben nie » Wed, 05 Jul 2006 03:15:13


"Jonathan Kay [MVP]" < XXXX@XXXXX.COM > skrev i en


Hey ! Something DID work ! After a restart WLM suddenly worked for
the first time ever.


I believe it was this one ! Windows had to think about it several
seconds before saying that it had been registered !

Thanks !! My wife is one big smile now ;-)


--
/\ preben nielsen
\/\ XXXX@XXXXX.COM
 
 
 

Cannot logon - MSN 7.5 couldn't either

Post by Jonathan K » Wed, 05 Jul 2006 03:26:29

Hi,

Yep, initpki takes 30 seconds or so to complete (guess I should've mention that). Glad to
hear it!

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.yqcomputer.com/
Messenger Resources - http://www.yqcomputer.com/
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.