login trouble/hotmail also

login trouble/hotmail also

Post by Bruce Leav » Fri, 11 Apr 2008 03:56:03


Anyone having trouble looing into live messenger today?
I do the trouble shoot and it says a port problem with livemessenger, never
done this before?

Also having trouble with hotmail today?

login trouble/hotmail also

Post by Jonathan K » Fri, 11 Apr 2008 10:56:41

Greetings Bruce,

I haven't had any troubles today. If you're seeing Key Ports has the issue in the
troubleshooter, this means that Messenger hasn't been able to connect on port 80 or 1863 and
443 (all TCP) to connect to the service.

This can be caused by connectivity issues at your internet service provider, a software
firewall blocking outgoing connections, a proxy server (if you're in a situation that needs
one), etc.

However, since you mention you're also having issues with Hotmail, it sounds more like a
internet connectivity problem, especially if it just started today.

Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.yqcomputer.com/
Messenger Resources: http://www.yqcomputer.com/
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation