My laptop (Toshiba Satellite Pro M70) is running on Win XP SP2 (fully
updated), and I already have Windows Live Messenger 8.1 installed, and I'm
trying to upgrade to Windows Live Messenger 8.5 (2008), but I'm experiencing
a problem downloading and installling it from the Microsoft download site.
I downloaded and saved the installer WLinstaller.exe, which I then used in
an attempt to download & install WLM 8.5. I selected only 2 of the several
WLM options listed, that is the "Signing In" and the "Messaging" options,
with the intention perhaps of downloading and installing the others at a
The 1st problem was that the download of the first option, that is the
"Signing In" option stopped at 99%. I gave it ample time (> 30 minutes) to
compltete the last 1%, and then had to cancel the installation because I had
to go out.
The 2nd problem occurred when I got back home and tried running the
installer again to complete the download & installation the 2 selected
options, and I received the following Error Box warning :
Windows Live Installer
There was a problem with this installation. Windows Live Suite was not
System error details
Description: Another installation is already in progress. Complete that
installation before proceeding.
Problem is that I do not know how to complete the download & installation of
the 2 WLM 8.5 options that I had previously cancelled.
Would appreciate advice on rectifying this problem.
Alan C. Brown