Impossible to change Messenger picture in Windows Live

Impossible to change Messenger picture in Windows Live

Post by Hans Nlun » Wed, 16 Dec 2009 00:25:20



I have a very annoying problem with the Messenger picture: An old picture
(which I no longer want to use) from Windows Live Messenger is still showing
up if my contacts click on my Windows Live name in their contact list. This
old picture is also the one which shows up if a contact clicks in my name in
Messenger when I am not logged in. Whne I am logged in my normal picture is
displayed in Messenger.

I have tried in vain to change this by adjusting the settings in my Windows
Live profile, but it does not seem to work.

I really need help!
 
 
 

Impossible to change Messenger picture in Windows Live

Post by Hans Nlun » Wed, 16 Dec 2009 01:03:19

I should add that this old picture also is the one that is displayed to
others when I log in from the web or from my mobile phone. Extremely
annoying!

"Hans Nlund" < XXXX@XXXXX.COM > skrev i meddelandet

 
 
 

Impossible to change Messenger picture in Windows Live

Post by Hans Nlun » Wed, 16 Dec 2009 18:45:43

Thank you for sharing your experience. But no - the answers to my pevious
posting did not solve the problem, not for me nor for my friend.

I'm using WLM 2009 (build 14.0.8089.726) with Windows XP SP 3.


"Noodlesathome" < XXXX@XXXXX.COM > skrev i meddelandet
 
 
 

Impossible to change Messenger picture in Windows Live

Post by Hans Nlun » Wed, 16 Dec 2009 20:20:26

Thanks - I'm looking forward to that!

"Noodlesathome" < XXXX@XXXXX.COM > skrev i meddelandet
 
 
 

Impossible to change Messenger picture in Windows Live

Post by Jonathan K » Thu, 17 Dec 2009 13:29:49

Greetings,

Just out of curiosity, are you sure its all your contacts, and not just one in particular?

I could think of a scenario where the cache Messenger stores your image (on your contacts'
end) when you're offline couldn't save the latest image for some reason, but might still grab
the latest directly from you when you're online.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.yqcomputer.com/
Messenger Resources: http://www.yqcomputer.com/
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
 
 
 

Impossible to change Messenger picture in Windows Live

Post by Noodlesath » Thu, 17 Dec 2009 23:22:06


Thanks for the info, however I seem to have not made it clear that
although I posted to say I had a 'similar' problem to Hans, mine is that
I cannot change my own image in WLM. It currently shows the default MSN
type icon and nothing I do will allow me to change this to my own
picture, whether by browsing for a photo on my computer or via a ***
shot. The 'change picture' action is not available for some reason.

I think Hans posted that he wants to change an old picture (of himself)
to a new one, but is unable to perform the action. This is why I believe
we share the same problem of being unable to change a picture.
Something I have done many times before on other PC's/laptops running XP
& Vista, but for some reason cannot do since my upgrade to Windows 7
with the the 2009 Windows Live Messenger.

Live Messenger support are currently looking into my own problem, and
providing any solution is not something specific to my Compaq Presario
may well help others. For this reason I will pass on any helpful
information received from Microsoft.

Noodles


--
Noodlesathome
 
 
 

Impossible to change Messenger picture in Windows Live

Post by Hans Nlun » Fri, 18 Dec 2009 18:44:47

Well, this might be a possibility, but it cannot be someting cached on the
particular contact's computer, but rather on the WLM servers.

I say this because I have a second WLM account where this phenomenon
appears, despite the fact that all Messenger/WLM cache folders are cleaned.
It even appears when I log in on Web Messenger from this account: then I see
the old picture even when my normal account is logged in on WLM with another
picture. To check, I also created a third Windows Live account - but there
no picture appears.

This indicates that contacts that were established when the old picture was
current will have this picture stored in their avccount on the WLM servers -
right?


"Jonathan Kay [MVP]" < XXXX@XXXXX.COM > skrev i meddelandet
 
 
 

Impossible to change Messenger picture in Windows Live

Post by Hans Nlun » Mon, 21 Dec 2009 19:12:51

I was wrong on tha last point - when logging in to Web Messenger I saw again
the old, wrong picture. So it must be stored on the WLM servers. How can I
remove it?

"Hans Nlund" < XXXX@XXXXX.COM > skrev i meddelandet
 
 
 

Impossible to change Messenger picture in Windows Live

Post by anothernoo » Sat, 09 Jan 2010 15:47:46


I've exactly this same problem too when signed onto Web messenger. I'd
very much appreciate being able to remove the photo in question!

Cheers.:sarc:


--
anothernoodle77