Both DVD drives give "Not Accessible" error message.

Both DVD drives give "Not Accessible" error message.

Post by cmFuZHdpbG » Thu, 01 Sep 2005 11:44:05


I have 2 DVD drives (E and F) which have stopped working. I get the "E:\ is
not accessible. The device is not ready." error message. Same for F.

Things I have tried:

Plug and unplug to see if one is dead and making both or the other not show
up. Results are inconsistent. Sometimes after a reboot I can play stuff in
F for a while, but if I try to burn something it's gone again.

Ran Adaptec's ASPI Check utility. It says under component APIX.VXD - Version
4.71.1 and WNASPI32.DLL - Version 4.71.1. At the bottom it says "ASPI is
properly installed and fully operational.

Under System Properties on Device Manger under CDROM both devices show up.
I notice on the Settings tab in the Options box Disconnect is checked. I
unchecked it on both and hit okay but after restart it is checked again.

I can't think of anything else.

Please help. I desperatley need one or both of these drives to start
working again.

And thanks again.
 
 
 

Both DVD drives give "Not Accessible" error message.

Post by Gary S. Te » Thu, 01 Sep 2005 12:36:02

Connect *one* of the drives to the Secondary Master channel, disconnect the
other. Make sure the connected drive is jumpered properly. Insert a Windows
Startup floppy disk and then start up the machine. Choose "With CDROM
Support" at startup, then pay attention to what letter it assigns the drive.
E:\ is the most common, so I'll use that, but you want to change that if
necessary. Insert a CD (doesn't matter what) then run the following
commands:

e:
dir

If you see a listing of the CD's contents, next try copying something from
the CD to your hard drive. (Ask if you need to know how.) If that succeeds,
remove the floppy disk, restart and let Windows load. Does Windows now see
the CD?

Next, shut down the machine and switch drives, putting the other drive into
the same place--Secondary Master. Run the same tests as above. Post back
with results.

--
Gary S. Terhune
MS-MVP Shell/User

 
 
 

Both DVD drives give "Not Accessible" error message.

Post by dadiO » Thu, 01 Sep 2005 21:17:45


Is it safe to assume you have a disc in the drive(s)?

--
dadiOH
____________________________

dadiOH's dandies v3.06...
...a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://www.yqcomputer.com/
 
 
 

Both DVD drives give "Not Accessible" error message.

Post by Randwil » Fri, 02 Sep 2005 07:12:01

Thanks.

To make sure I'm doing this procedure correctly, here's exactly what I do:
1. Hook up DVD drive and set jumper to the master position. Did it.
2. Put Windows Startup floppy in floppy drive. Did it.
3. Choose "With CDROM support" at startup. Did it.
4. Note letter it assigns the drive. Not sure about this. Here is what I
see:

"Preparing to start your computer.
This may take a few minutes. Please wait...
The diagnostic tools were successfully loaded to drive E.
MSCDEX Version 2.25
Copyright, ect.
Drive F: = Driver MSD001 unit 0
To get help, type HELP and Press ENTER. "

I put a music CD in the connected drive.

A:\.> (Now I type on one line) e:dir
I get:
CDR101: Not reading drive F
Abort, Retry, Fail?

I also tried typing - f:dir
But I still get:
CDR101: Not reading drive F
Abort, Retry, Fail?

In your post you have it typed like this:
e:
dir
on 2 lines but if I hit Enter after typing "e:" then type "dir" it gives me
a list of stuff (not the CD's contents).

I have followed this procedure with both DVD drives with the same results.

What little I understand of this seems to be saying that I can't access the
CD's contents on either drive in DOS mode. Right?

Thanks.








the
Windows
drive.
succeeds,
into
 
 
 

Both DVD drives give "Not Accessible" error message.

Post by Gary S. Te » Fri, 02 Sep 2005 07:34:57


The above indicates to me that you have two hard drive partitions, C:\ and
D:\, that the RAM drive that the Startup floppy creates got assigned E:, and
that your CD drive letter got bumped to F:.


I'd prefer using data CD, not a music CD. Music CDs typically have most of
their data hidden from DOS and/or Windows.


Neither of the above is the set of commands I suggested.


It's giving you the contents of the RAM drive, where the OS that the Startup
disk loaded is stored. A RAM drive is a virtual drive that exists only in
RAM. It disappears when you restart. What you want to do is this:

f<colon><enter>
dir


Try again. You haven't yet really accessed either of the drives in any
useful manner and we want to know not only if the system sees the drives but
if it can read from them. So far, all you've proved is that the system can
see the drives. You haven't proven that they are fully accessible.

Please understand that the instructions I have given so far are only the
first step. The goal is to rule out hardware issues that that would make any
further trouble-shooting meaningless. Once you prove that the drives are
healthy (or not), we can look for more intricate problems (or not.)

--
Gary S. Terhune
MS-MVP Shell/User
 
 
 

Both DVD drives give "Not Accessible" error message.

Post by PCR » Fri, 02 Sep 2005 07:40:48

The diagnostic tools were successfully loaded to drive E.

E: is your RAM disk with DOS diagnostic apps unpacked from a .cab on the
floppy. You saw them when you accessed E: correctly.

| Drive F: = Driver MSD001 unit 0

That is your DVD... F:. Put a CD into it, and...

F:
DIR

Be sure the CD you put into it is likely to have files on it.

| I also tried typing - f:dir
| But I still get:
| CDR101: Not reading drive F
| Abort, Retry, Fail?

That command isn't typed right. "DIR F:", or separate them as above.
Hmm.. well, either way, you will get that response, IF you have an empty
DVD. Put a CD into it. My empty CD-ROM is W:..!...

C:\>w:dir

Not ready reading drive W
Abort, Retry, Fail?a

C:\>dir w:

Not ready reading drive W
Abort, Retry, Fail?a


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR
XXXX@XXXXX.COM
"Randwill" < XXXX@XXXXX.COM > wrote in message
news:RWpRe.34136$ XXXX@XXXXX.COM ...
| Thanks.
|
| To make sure I'm doing this procedure correctly, here's exactly what I
do:
| 1. Hook up DVD drive and set jumper to the master position. Did it.
| 2. Put Windows Startup floppy in floppy drive. Did it.
| 3. Choose "With CDROM support" at startup. Did it.
| 4. Note letter it assigns the drive. Not sure about this. Here is what
I
| see:
|
| "Preparing to start your computer.
| This may take a few minutes. Please wait...
| The diagnostic tools were successfully loaded to drive E.
| MSCDEX Version 2.25
| Copyright, ect.
| Drive F: = Driver MSD001 unit 0
| To get help, type HELP and Press ENTER. "
|
| I put a music CD in the connected drive.
|
| A:\.> (Now I type on one line) e:dir
| I get:
| CDR101: Not reading drive F
| Abort, Retry, Fail?
|
| I also tried typing - f:dir
| But I still get:
| CDR101: Not reading drive F
| Abort, Retry, Fail?
|
| In your post you have it typed like this:
| e:
| dir
| on 2 lines but if I hit Enter after typing "e:" then type "dir" it
gives me
| a list of stuff (not the CD's contents).
|
| I have followed this procedure with both DVD drives with the same
results.
|
| What little I understand of this seems to be saying that I can't
access the
| CD's contents on either drive in DOS mode. Right?
|
| Thanks.
|
|
|
|
|
|
| "Gary S. Terhune" < XXXX@XXXXX.COM > wrote in message
| news: XXXX@XXXXX.COM ...
| > Connect *one* of the drives to the Secondary Master channel,
disconnect
| the
| > other. Make sure the connected drive is jumpered properly. Insert a
| Windows
| > Startup floppy disk and then start up the machine. Choose "With
CDROM
| > Support" at startup, then pay attention to what letter it assigns
the
| drive.
| > E:\ is the most common, so I'll use that, but you want to change
that if
| > necessary. Insert a CD (doesn't matter what) then run the following
| > commands:
| >
| > e:
| > dir
| >
| > If you see a listing of the CD's contents, next try copying
something from
| > the CD to your hard drive. (Ask if you need to know how.) If that
| succeeds,
| > remove the floppy disk, restart and let Windows load. Does Windows
now see
| > the CD?
| >
| > Next, shut down the machine and switch drives, putting the other
drive
| into
| > the same place--Secondary Master. Run the same tests as above. Post
back
| > with results.
 
 
 

Both DVD drives give "Not Accessible" error message.

Post by Randwil » Fri, 02 Sep 2005 10:14:21

Okay. I have tested both DVD drives 3 times each with three different data
CDs. The good news is that a list of the contents of the CDs showed up
every time I tried it.

Your next step was to try copying something from the CD to the hard drive.
I don't know how to do this in DOS mode.

I appreciate your patience with me and this problem.

Randy Williams








do:
and
Startup
results.
but
any
 
 
 

Both DVD drives give "Not Accessible" error message.

Post by Gary S. Te » Fri, 02 Sep 2005 10:33:23


Good news.


Boot to the floppy again. At the A:\> prompt, run the following commands
(and again, each line is a separate command to be followed by pressing the
<Enter> key.)

c:
md test
f:
dir

Pick the name of a *file*, not a directory. Then use that name to replace
"filename.ext" in teh following command:

copy filename.ext c:\test


No problem. Actually, I appreciate your patience. There are lots of "things
to try", but the best trouble-shooting starts with the basics and works
outwards. I'm always pleased when a correspondent here is willing to do
things the methodical way. Lots of people are too impatient and opt for a
shotgun strategy, <s>.

--
Gary S. Terhune
MS-MVP Shell/User
 
 
 

Both DVD drives give "Not Accessible" error message.

Post by Randwil » Fri, 02 Sep 2005 11:41:44

I've followed this to the letter (literally) with 4 different data CDs. I
was careful to only select the names of FILES and not DIRECTORIES (which
were clearly indicated with "DIR"). Every time I got "Too many parameters".

I only tried this on one of the DVD drives.

Does the "Too many parameters" message indicate that I'm doing something
wrong or is it a clue to the overall problem?

Randy






drive.
"things
 
 
 

Both DVD drives give "Not Accessible" error message.

Post by Gary S. Te » Fri, 02 Sep 2005 12:15:06


Well, I looked at what I wrote and then tested it, and it *should* work. The
"too many parameters" message *is* normally due to improper syntax, so...

Did you put spaces in the right places? One after "copy" and one after the
filename, before c:\test?
Did you by chance use a /forward slash/ instead of a \backslash\?

Sorry, I'm getting pooped and can't bring myself to look up other possible
causes for this error right now. My poodle is becoming her usual demanding
self--which is her job, of course, or I'd probably fuse permanently to this
keyboard, <s>.

Review my instructions and then humor me and try it one more time, and then
perhaps with the other drive, also. (I doubt both drives are bad.) If still
no joy, post back and I'll research it. Probably won't have any results
until tomorrow, though.

--
Gary S. Terhune
MS-MVP Shell/User
 
 
 

Both DVD drives give "Not Accessible" error message.

Post by Randwil » Fri, 02 Sep 2005 13:59:24

I tried again and again being very careful with the spaces and slashes but
always got "Too many parameters."

Just to be sure, it is an "F:\>" that appears below the list of the CD's
contents. One file is called "AUTORUN INI" so I type:

copy AUTORUN INI c:\test

then hit Enter.

Then it says "Too many parameters"

I tried it with every file on 2 data discs. Same thing.

Randy Williams









I
The
this
then
still
 
 
 

Both DVD drives give "Not Accessible" error message.

Post by Gary S. Te » Fri, 02 Sep 2005 15:07:16

OK, well I forget what the results of a DIR command in Win98 looks like, but
the problem is that the file's name is AUTORUN.INI (note the <dot>, or
period). Or was that space instead of the period just a typo in your
message?

By the way. I should have mentioned this before: Don't copy AUTORUN.INF to
your hard drive, especially not a root folder (C:\, D:\, etc.) Autorun.inf
files on a hard drive cause problems.

--
Gary S. Terhune
MS-MVP Shell/User
 
 
 

Both DVD drives give "Not Accessible" error message.

Post by Randwil » Sat, 03 Sep 2005 00:36:28

UTORUN INI (without period) was just an example of one of several different
files from five different CDs I tried the copy command on. I got "Too many
parameters" on them all.

Randy Williams


"Gary S. Terhune" < XXXX@XXXXX.COM > wrote in message
news: XXXX@XXXXX.COM ...
but
but
CDs.
work.
so...


 
 
 

Both DVD drives give "Not Accessible" error message.

Post by Hugh Candl » Sat, 03 Sep 2005 00:48:42


different
many
You NEED the period between the file identifier AUTORUN
and the file extension INI

Typing AUTORUN INI will generate the error.

Using AUTORUN.INI will not.
 
 
 

Both DVD drives give "Not Accessible" error message.

Post by Buffal » Sat, 03 Sep 2005 01:33:02


Sorry for butting in.
You are probably doing it right, but I just wanted to make sure.
The period HAS to be there.
filename(period)extension.

Ex copy readme.txt c:\test and not copy readme txt C:\test
ie: copy[space]readme[period]txt[space]c:\test
NOTcopy[space]readme[space]txt[space]c:\test

copy AUTORUN.INI c:\test and not copy autorun ini C:\test
copy[space]AUTORUN[period]INI[space]c:\test

PS: don't use autorun.ini as a test file, pick another as Gary pointed out.
Listen to Gary and you will get it figured out.