Determing memory utilization of inetinfo.exe and mtx.exe

Determing memory utilization of inetinfo.exe and mtx.exe

Post by Umlja » Wed, 16 Aug 2006 04:32:02


We run IIS 4.0 - 6.0 on NT4.0 - W2K3 servers. We sometimes have incidents
where IIS simply stops serving pages. When this occurs, we usually resolve
the issue by restarting the IIS services. As part of our troubleshooting,
we'll note the memory utilization of inetinfo.exe and mtx.exe processes as
reported by Task Manager.

Can anyone tell me if there is a way to compute/estimate the memory that IIS
should be using? We are looking to set a baseline of memory utilization so
we can say what is too much memory being used and know that we should cycle
the services.


1. High CPU & RAM utilization by inetinfo.exe & store.exe

2. inetinfo.exe is taking more memory than store.exe suddenly.


We are running e2k server with sp3 on a w2k member server with sp3 on a
Poweredge 2400 with 512 MB RAM, P III 800 Mhz dual processor, RAID 5 server.

Suddenly inetinfo.exe is taking more memory than store.exe. Previously it
was taking only 30 to 35 MB of physical memory. Now it is taking 185 MB of
physical memory.

We tried to restart the www service and it was not able to stop with the
following error event.
Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 58
Date: 07/10/2003
Time: 12:25:36 PM
User: N/A
Computer: mailserver
The server failed to close client connections to the following URLs during
shutdown: '
For additional information specific to this message please visit the
Microsoft Online Support site located at:

Finally we rebooted the server to solve the problem temporarily. But
inetinfo.exe is slowly increasing its usage of memory and now it is 185 MB.

can any one help me to solve this problem???

Thanks in anticipation.


Sivasankar S

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