Disappearing message rules

Disappearing message rules

Post by SmF5IEJyeW » Fri, 14 Nov 2008 03:57:11

Running Vista Home Premium & F Secure Antivirus etc

I use lots of message rules in Windows Mail (100+). These have been running
sweetly for the last few months with no problems.
2 days ago I realised the rules were not being followed and when I checked
they had all disappeared. In addition the 'F Secure' spam and phishing rules
were present but disabled. Since then I have put a few rules back in and
re-enabled the spam & phishing. Every time I close Mail they disappear again.
Sounded like a virus so I have run my installed scanner and external
scanning software but all come up negative.
Does anyone have any ideas?

Disappearing message rules

Post by PA Bear [M » Fri, 14 Nov 2008 08:37:06

[Crossposted to Vista Mail newsgroup]

If you disable (or even uninstall) F-Secure's anti-spam component *and*
disable F-Secure's email scanning, does this behavior persist?

Email scanning provides no additional protection and it's the most likely
cause of the behavior.

Why you don't need your anti-virus to scan your email
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://www.yqcomputer.com/
DTS-L http://www.yqcomputer.com/


Disappearing message rules

Post by Gary Vande » Fri, 14 Nov 2008 13:38:16

I don't have a solid diagnosis, but as a first order of business Jay
needs to disable F-Secure's email scanning and anti-spam features.
But PA Bear already said that. :-)

Gary VanderMolen, MS-MVP (Mail)

Disappearing message rules

Post by bWVnYW » Tue, 18 Nov 2008 18:24:02

Hi i have logged in to hotmail and its saying i need to sign up for inbox and
i cant find any messages ive been on the email everyday!if you could help it
would be brilliant ive got loads of important things saved.

Disappearing message rules

Post by ...winsto » Tue, 18 Nov 2008 18:33:14

Windows Mail does not support Hotmail accounts.
It is unclear what logging in to Hotmail has to do with rules in Windows Mail.

I am not familiar with F Secure, you might consider posting issues about that product in the F Secure online forums.

Good luck.

ms-mvp mail

Disappearing message rules

Post by PA Bear [M » Wed, 19 Nov 2008 05:05:29

Please begin a new thread about your problem, megan. Thanks.