Word hangs when printing text selection

Word hangs when printing text selection

Post by ATreloa » Sat, 17 May 2008 14:53:53


I have just upgraded to Word 12.1.0. Now, if I select a chunk of text
that spans a page boundary, and do a File->Print, as soon as I tick
"Selected Text", the CPU usage of Word climbs to over 100% (dual CPU
machine, obviously) and it becomes unresponsive. I have to Force Quit
it. If I select a chunk of text *within* a page boundary, it is fine.
 
 
 

Word hangs when printing text selection

Post by CyberTa » Sat, 17 May 2008 19:35:09

I'm not seeing anything of the sort here (G5 Dual 2 GHz, 1.5 MB, OS X
10.4.11) regardless of whether the page breaks are natural or manual. Have
also included Section Breaks & graphics in the printed selection.

Have you recently checked to see if there is an update for your printer's
driver software? Have you repaired permissions & restarted your Mac since
applying the update?

What's the nature of the content you're trying to print? Does it happen with
*every* document or just a certain one? Is it just a certain portion of a
certain doc, or regardless of what portion of any doc? Any problems with
other print jobs or printing from other programs in a similar fashion? What
if you print to PDF or click the Preview button - even while the
responsiveness is occurring?

It helps if you provide complete details including specific OS X version -
especially when peripherals are involved - Word (as is the case with any
program) has little to do with printing, saving, etc. other than calling for
the service. It's up to the OS & device driver to carry the ball from there.

Regards |:>)
Bob Jones
[MVP] Office:Mac



On 5/16/08 1:53 AM, in article
XXXX@XXXXX.COM ,

 
 
 

Word hangs when printing text selection

Post by ATreloa » Mon, 19 May 2008 09:21:57


I'm seeing it on an Intel Macbook (1st Gen), 10.5.2, Word 12.1.0.
After more investigation, I can only reproduce in one document. See
below for more.


Yes.


It's a 27 page document, no tracked changes, some comments, an
embedded ToC, lost of autonumbered headings, some footnotes.


One document, doesn't seem to matter where, but the selection does
need to straddle a page boundary.

problems with

No.


Nothing happens - Word just locks up.


Hope the above info helps. Anything else I can try?
 
 
 

Word hangs when printing text selection

Post by ATreloa » Mon, 19 May 2008 09:24:15


Yes, and yes.


Just a certain document, any part seems to trigger it (so long as the
selection straddles a page boundary)


No.


No response.


10.5.2, all updates applied. Intel MacBook (1st Gen), 2GB RAM.
 
 
 

Word hangs when printing text selection

Post by CyberTa » Mon, 19 May 2008 10:20:46

Then it sounds like you're dealing with a corrupt document. See the
suggestions on this site for regaining a clean copy:

http://www.yqcomputer.com/
HTH |:>)
Bob Jones
[MVP] Office:Mac



On 5/17/08 8:24 PM, in article
XXXX@XXXXX.COM , "ATreloar"
 
 
 

Word hangs when printing text selection

Post by ATreloa » Mon, 19 May 2008 16:54:00


Many thanks - option 2 (copying everything except the last para mark)
fixed it.
 
 
 

Word hangs when printing text selection

Post by CyberTa » Mon, 19 May 2008 22:10:54

You're most welcome - thanks for confirming!

Regards |:>)
Bob Jones
[MVP] Office:Mac



On 5/18/08 3:54 AM, in article
XXXX@XXXXX.COM ,