problems with remove hidden data tool and Word 2002?

problems with remove hidden data tool and Word 2002?

Post by Chip Orang » Sat, 21 Feb 2004 01:45:30


We've had a complaint that the RHD tool sometimes hangs with some Word 2002
documents, can anyone else confirm this?

thanks.

Chip
 
 
 

problems with remove hidden data tool and Word 2002?

Post by Beth Melto » Sun, 22 Feb 2004 04:52:50

Hi Chip,

Yep, sure can.

First are you certain you waited long enough? I found complex
documents can take up to 15 minutes to process. I may appear as though
the application hangs but eventually it completes the task.

During my tests I waited over 2 hours (several times) for it to
complete on a specific document and of course resolved the application
did hang. Once I deleted multiple TOC fields the utility ran 'as
advertised'.

Here's a list of known issues on the utility: (It notes long
processing time but doesn't indicate the application can hang):
http://www.yqcomputer.com/ ;EN-US;834636

There are a few other issues I encountered that aren't in the list. If
you want them let me know and I'll provide them to you. :-)
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://www.yqcomputer.com/
TechTrax eZine: http://www.yqcomputer.com/
MVP FAQ site: http://www.yqcomputer.com/


"Chip Orange" < XXXX@XXXXX.COM [remove-me-and-brackets]>

Word 2002